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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
940 Reviews

940 Reviews of AutoNation Toyota South Austin - Service Center

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August 29, 2025

Service and honesty was great! Worked on problem quickly and everything seems to be back to normal! More

by Gmanmcusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eppie/Greg Coy
Sep 01, 2025 -

AutoNation Toyota South Austin responded

Thanks so much for the warm recommendation of the team here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2025

It took a while for someone to come out to greet me but the service after that was fast! I was so happy to not sit there for 2 hours for an oil change. Will make my appt. as late as possible from now on More

by adg35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Amaya
Aug 27, 2025 -

AutoNation Toyota South Austin responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (512) 518-6900 so we can assist you further.

August 20, 2025

My service appointment was on time and quickly done. Everything was explained and i was out fast. More

by ic242242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Aug 21, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 20, 2025

2.5 hour wait for a simple oil change, despite having a confirmed appointment time. Terrible service and zero communication. Stay away!! More

by Toyota Loyalist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Aug 22, 2025 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

August 09, 2025

The service representatives were kind, patient, informative, and professional. The service was speedy, a real feat considering that a new service station is being built and there were about thirty More

by jennyforrest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Aug 11, 2025 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

Great service at South Austin AutoNation Toyota. Would highly recommend them to all my friends!! More

by Doridorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 17, 2025 -

AutoNation Toyota South Austin responded

Hi Doridorn, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

June 24, 2025

Excellent service from the staff at Autonacion Toyota Sur Austin… thanks Jorge, The attention was very professional and qualified… More

by donny.romero76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 26, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2025

I was very surprised and shocked over the wait time that you still have to wait even with a booked appointment. I also was not happy with the misinformation that was provided to me when I booked the appoint More

by weloveddisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan
Jun 25, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

June 19, 2025

Once again, Toyota did exactly what it said it would. However, this time was a little different because Efrain said it would be ready in about 1.5 hours from 8:00am appointment yesterday, which I could More

by mbogan49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 20, 2025 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 518-6900.

June 18, 2025

Great customer service I brought my car to collision center JERRY LEWIS was great helpful he fixed my car before i finished make my coffee in break room If you look for great costumer services ask for More

by M.aldawwdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry lewis
Jun 18, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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