AutoNation Toyota Tempe

The service department here is wonderful! But this review is for sales/finance. If you are entitled to reduced vehicle license tax or registration fees, they WILL NOT honor it. They co But this review is for sales/finance. If you are entitled to reduced vehicle license tax or registration fees, they WILL NOT honor it. They collected the full amount and despite multiple attempts to correct the situation, they did nothing. After the sale was complete they informed me that they could not honor reduced fees or allow me to register the vehicle myself “because that makes lenders nervous”.. what?! If you DO purchase from here and have an issue similar to this, immediately after purchase and before your temporary plate expires, take all of your paperwork to AZMVD. I found out later that this dealership is known by AZMVD not to honor reduced fees and they may be able to reverse the charges for you. Some numbers…Over $900 gone….zero effort from the dealership to correct the error…100% probability that I will try to warn others…at or near 0% chance that I’ll purchase from this dealership again until they make an effort. More

The staff was great, respectful and put the World Cup on TV for me during my purchase. TV for me during my purchase. More

I always thought highly of AutoNation Toyota until my visit yesterday. Took my Camry in for routine Oil Change & Tire rotation at 60,000 miles. Rep said your under warranty no cost. Later called me tell visit yesterday. Took my Camry in for routine Oil Change & Tire rotation at 60,000 miles. Rep said your under warranty no cost. Later called me telling me my warranty had expired so it would cost me $123. While i doubted he was correct what choice did i have ? The warranty was at home plus they were already working on the car. What really made me wonder is that while i was in the waiting area two other people made phone calls saying they were in for the same service & told their warranty expired thus have to pay $123 also. Very strange 3 people had the exact same issue at the same time. Then when the car was done the rep texted me saying you need a transmission flush for $349 ! I tracked the rep down saying why do i need a transmission flush since i had that service done at 50,000 miles at AutoNation only 4 months ago. He then checked the past records on the car which confirmed Toyota had done that 10,000 miles ago. Then he stated no need to do a transmission flush again. Very strange visit More

The AutoNation Toyota Tempe dealership is clean and the staff is friendly and professional. However, the service department was disappointing. I had to bring back my car because the issues I was experienc staff is friendly and professional. However, the service department was disappointing. I had to bring back my car because the issues I was experiencing was not fixed. They are still not fixed, which means I will need to bring it back again. My Service Manager was polite and understanding but my car issues were not resolved. More

Came in for 70000 mile oil change. Service Rep said warranty expired. I went over to Randy, Asst service manager. He took care of it, stating that the warranty was extended 1 year. Service Rep said warranty expired. I went over to Randy, Asst service manager. He took care of it, stating that the warranty was extended 1 year. Appreciated Randy’s expediting my service and getting my car worked on. Randy is one of the reasons I have bought 4-5 cars from AutoNation Toyota Tempe. Highly professional. More

I worked with Pablo. Good salesman. Dealer give you good deals. I tried another dealer before it which couldn't beat their deal. Good salesman. Dealer give you good deals. I tried another dealer before it which couldn't beat their deal. More

Service was good but still not completely resolved. Key still jamming in the ignition at times,eventually able to remove it Key still jamming in the ignition at times,eventually able to remove it More

It was a good experience. A great service. They also provided all the information i needed. Very helpful! A great service. They also provided all the information i needed. Very helpful! More

When my car was rear-ended, Jessi Tays (service advisor) was a big help in taking the pictures and video of damages. He got the vehicle mounted on a rack and captured all the details of the vehicle damage, was a big help in taking the pictures and video of damages. He got the vehicle mounted on a rack and captured all the details of the vehicle damage, which helped a lot when I filed my claim with the insurance. He also kept me updated with progress on the repairs and since the parts came by sooner than planned, the repairs were all done and done well earlier than expected. Overall, very good experience with Jessi Tays and AutoNation Toyota Tempe!! More

Ricky Lopez was my sales person. He is amazing to work with. Made everything super easy. I will definitely be buying another car here with him in the future. He is amazing to work with. Made everything super easy. I will definitely be buying another car here with him in the future. More