AutoNation Toyota Tempe

I was there for the free checkup on my car. My service advisor, Jesse Tays, was very friendly My service advisor, Jesse Tays, was very friendly More

Work was completed faster than I expected as I waited on my vehicle. However, getting cheap , no more doughnuts or fruit. Coffee ? Not even the free bottle of water anymore. Plus, no car wash. They use to g my vehicle. However, getting cheap , no more doughnuts or fruit. Coffee ? Not even the free bottle of water anymore. Plus, no car wash. They use to give you a free car wash. I sent over $500.00 in services and they don't seem to care anymore. Very sad to see this perks removed. I bought my vehicle there in 2007 and always took it there for service. It was nice customer perks but, not anymore.😣 More

Jim was fantastic, I would absolutely buy a car from him again. He is personable and great at his job! again. He is personable and great at his job! More

On time no surprises. Everyone was pleasant. Good waiting area. No pressure to add service. Everyone was pleasant. Good waiting area. No pressure to add service. More

It is always easy to work with Rich and am generally satisfied with what needed to be done. satisfied with what needed to be done. More

Dealer was so good as making an appointment and Eddy a technician was excellent in contact with customer. Highly recommend ! technician was excellent in contact with customer. Highly recommend ! More

As always, Chris Keenan takes excellent care of our 1999 Toyota 4-Runner. He kept us informed on the issues and repairs necessary to fix our air conditioning. Chris makes it very easy to schedule an appoi Toyota 4-Runner. He kept us informed on the issues and repairs necessary to fix our air conditioning. Chris makes it very easy to schedule an appointment. Tempe Toyota is the only facility that taken care of our service needs on this vehicle, as well as, our other Toyota vehicles. We see no need to go elsewhere. More

I waited in line 45 minutes before my vehicle was taken back to service department. Then it took an additional 2 1/2+ hours to change oil and rotate the tires! The service tech, Rich Taylor, was very pro back to service department. Then it took an additional 2 1/2+ hours to change oil and rotate the tires! The service tech, Rich Taylor, was very professional and did a great job. He just needs way more help in garage. I Iive in a town approximately 40 miles from the dealership so this oil change pretty much killed the whole day. This is a lot to put up with just to get a service job that is provided for in the warranty. This is not an isolated case, this is pretty much the same drill every time I get my vehicle serviced. I would never buy another vehicle from this dealership. More

They really do not seem to care. They get you in there and tell you need a few things and then do not even go over it with you when you pay. They do not wash the cars anymore. Th They get you in there and tell you need a few things and then do not even go over it with you when you pay. They do not wash the cars anymore. The overall customer service is just not what it used to be. I am disappointed and am thinking of changing dealerships closer to me. More

Courteous people. Clean facilities. Eagerness to help you. Ask what your goals are and seek to compromise and meet those goals. Clean facilities. Eagerness to help you. Ask what your goals are and seek to compromise and meet those goals. More