AutoNation Toyota Tempe

I did the online schedule and it was easy . . 45 minute wait time for our car oil change this time .. yahoo. . 45 minute wait time for our car oil change this time .. yahoo. More

All the work was completed as discussed. A small mix up when trying to pick my car up. Ryan Sullivan the service advisor went above and beyond to fix the problem quickly and get me on my way A small mix up when trying to pick my car up. Ryan Sullivan the service advisor went above and beyond to fix the problem quickly and get me on my way. Excellent. Thank you. More

Sales person was kind and courteous, there was a couple of dings and scratches on the car, windshield had a chip in it, said they had no one to fix it that day , would have to bring it back in, ,no owners of dings and scratches on the car, windshield had a chip in it, said they had no one to fix it that day , would have to bring it back in, ,no owners manual, I paid more then I expected after final paper work, they should have filled up the car with gas , this is the first car I have bought where they have not done that, the internet price said 4,900 miles , when I get there in has 10,400 on it , just a couple of frustrating items that I think you guys can do better at , other than that, service was great More

Quick service and good customer service. And they will let you know as soon as posible whats the issue of your vehicle needs to take care of. Anthony is very helpful. And they will let you know as soon as posible whats the issue of your vehicle needs to take care of. Anthony is very helpful. More

Ask for Roman. He helps so much. I had a hours worth of tools and cargo to swap over in 106⁰F weather and he was there the whole time and got water also. Also in fi He helps so much. I had a hours worth of tools and cargo to swap over in 106⁰F weather and he was there the whole time and got water also. Also in finance a girl named emmily was fast and was the best More

They had a good selection and had good service. Also did not take a long time to find something that I liked. Also did not take a long time to find something that I liked. More

Salesman was friendly but gave us inaccurate info and ended up causing stress. Manager changed amount of trade-in after contract to order set. We told salesman number of times that we would be traveling ended up causing stress. Manager changed amount of trade-in after contract to order set. We told salesman number of times that we would be traveling and not back until a certain date. “No worries” he said. “Car will not come in until about a week after you return”. 3 weeks before return date, we start getting messages that car will be in and we need to pick up within 48 hrs of arrival. Car arrives when we are on vacation and we are backed into corner to accept lesser trade-in value, purchase car online and have dealer keep in lot until we return, purchase auto insurance on car that we have not physically inspected and not able to transfer plates resulting in more work for us. If you are going to use this dealership, be prepared for all sorts or changes and cost to you increases. Btw…the salesman was friendly. More

The entire transaction was quick, bought it at a decent price and no haggling, Kylee M. was a great sales person as well as the Finance Manager,Emmily. No pushy sales people and I was done with the transac price and no haggling, Kylee M. was a great sales person as well as the Finance Manager,Emmily. No pushy sales people and I was done with the transaction in a few hours. More

I scheduled online which was easy. I never saw my advisor and they didn’t take a look at something I asked them to. They also didn’t rotate my tires like I requested. I never got a I never saw my advisor and they didn’t take a look at something I asked them to. They also didn’t rotate my tires like I requested. I never got a call that my car was ready. I tried to call 4 hours later and was transferred to a voicemail. When I picked up my car after work my bill wasn’t explained. I also didn’t even have a new oil change sticker reminding me when my next oil change is. My other car is a Kia and that service center is top notch! They call and text me about any findings in the inspection. They go through The bill and recommendations at pick up. They also let me know via text when my car is ready. No comparison. I won’t go back to Toyota unless I must for a recall. More

I know that the pandemic has taken toll on everything but after this service appointment my car was returned dirty and smelling of gasoline. When the valet bought my vehicle around I had to search for my car after this service appointment my car was returned dirty and smelling of gasoline. When the valet bought my vehicle around I had to search for my car fab in the vehicle. My a/c was part of the service but it wasn’t driven to solve the problem since my mileage didn’t change . More