AutoNation Toyota Tempe

My 16,000 mile oil change, engine filter change and fluid check took only one hour and I was back on my way. However I do miss the free car wash they used to provide. They said they don't do them because o check took only one hour and I was back on my way. However I do miss the free car wash they used to provide. They said they don't do them because of Covid. I don't believe that. I think it is economics. More

Terrible customer service, and apparently they will do anything to deny a warranty claim...even one that has been pre-approved from the warranty company. Not only did they not fix the problem...they tried anything to deny a warranty claim...even one that has been pre-approved from the warranty company. Not only did they not fix the problem...they tried charging me to 'update the stereo software'....which I had already done myself before to see if it would resolve the issue. Insulting and rude treatment to a customer who was willing to give them one last chance. Lesson learned. Buyer beware... More

Hidden charges $900 extra to buy from factory Tried Hidden charges $900 extra to buy from factory Tried charge extra $1000 cause they don’t have trucks on lot. Then $500 for tint and got no certifica Hidden charges $900 extra to buy from factory Tried charge extra $1000 cause they don’t have trucks on lot. Then $500 for tint and got no certificate. Asked to remove tint and sales man said negotiations are over I take the tint or get charged $450 extra More

Mark was very helpful and professional. Always willing to help and answer any questions. My experience was uneventful and smooth. help and answer any questions. My experience was uneventful and smooth. More

This dealership is going down hill. Everytime I go it gets worse and the wait time gets longer and longer. Very bad customer service also!! Very disappointing, and I think it's time to look for another gets worse and the wait time gets longer and longer. Very bad customer service also!! Very disappointing, and I think it's time to look for another Toyota dealer for my service needs. More

I bring two cars in for service on a regular basis. I can not imagine their being a better dealer anywhere! If there’s an award for “Best Service Advisor” hands down it would be awarded to Taun To! can not imagine their being a better dealer anywhere! If there’s an award for “Best Service Advisor” hands down it would be awarded to Taun To! More

Ryan and Andreas were great (and Dustin in Finance). Probably the best buying experience I have ever had. Probably the best buying experience I have ever had. More

Long lines, but they addressed all customers quickly. I had a failing battery and the vehicle would not start once shut off. They took these concerns into consideration and brought my vehicle back to the had a failing battery and the vehicle would not start once shut off. They took these concerns into consideration and brought my vehicle back to the shop well ahead of the others due to the nature of the issue. Jose is always a pleasure to work with. Appreciate his attentiveness to my concerns. More

Tuan is the best. He's nice, knowledgeable, professional, and remembers us every time we come in for servicing. We also will typically not schedule a servicing appointment unless Tuan is available. and remembers us every time we come in for servicing. We also will typically not schedule a servicing appointment unless Tuan is available. More

Don't believe the 100 point inspection bs. I was told it was done. They flat out lied. When I got car home. I had to replace , cabin filter motor filter engine oil all brakes and rotors and the driver side was done. They flat out lied. When I got car home. I had to replace , cabin filter motor filter engine oil all brakes and rotors and the driver side axle and this was all okayed on their inspection. Check the car yourself don't rely on them. More