AutoNation Toyota Tempe

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in the service department. He is always so kind, professional and has a lot of great knowledge of Toyota’s in general. I always call ahead to make sure he is working in a day when I bring my car in because I know I can trust him. That’s just a big thing for me as I’m sure it is with most. He just gives the beat customer service from beginning to end. More

Called Rich Taylor and explained the issue, and he said bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an op bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an open recall and that they could be take care of it. Rich called and said that the truck repairs were complete and to meet him at his office. He completed the paper work and returned the truck on time! More

A part was not ordered in time. Area of repair was noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time I drive over 60mph. I only brought the car in for new brakes, an airbag issue, and an oil change. More

Prompt, professional service. Friendly shuttle drivers. Since my car took longer then expected I would have preferred a phone can with an update and time estimate. Since my car took longer then expected I would have preferred a phone can with an update and time estimate. More

Our experience was rather excruciating. Our salesperson was awesome and did an excellent job guiding us through the process of selecting a vehicle. Everything was a nightmare after that. The "process" of f was awesome and did an excellent job guiding us through the process of selecting a vehicle. Everything was a nightmare after that. The "process" of finalizing paperwork and waiting for financing lasted almost four hours. Inexcusable. We arrived at 3pm on a Friday afternoon, chose our truck by 5pm and didn't leave until almost 9pm. On a busy Friday night there were only 2 or 3 finance people working. We had cash but were told that we couldn't buy the truck unless we financed. I get that there are a shortage of vehicles available, but it seems AutoNation is only interested in making as much money as possible from their customers. Would think twice before returning to buy another vehicle. More

Rodney was an amazing! Best service at a car dealer ever! Everyone was kind and personable- we were in and out in less than 2 hours. The woman and man in financial services were fantastic also but Rodney was Everyone was kind and personable- we were in and out in less than 2 hours. The woman and man in financial services were fantastic also but Rodney was a star! Give him a raise! More

I just received a Toyota C-HR.It is a fine car,but with all the extra things added on(extended warranty,GAP protection,LOW Trade-in and other things) I could have bought a NEW car at a lower price. Please all the extra things added on(extended warranty,GAP protection,LOW Trade-in and other things) I could have bought a NEW car at a lower price. Please shop at other car dealers if you want to get a better deal. More

I have been getting my vehicle serviced at autonation toyota since I bought it last year. I have never received good service. Small things such as tire psi was marked at 36 in all tires when none of them toyota since I bought it last year. I have never received good service. Small things such as tire psi was marked at 36 in all tires when none of them were at 36. To make it worse I’ve left the service manager and service director messages to call me and explain the situation. I haven’t received phone call back from anyone at autonation toyota. If I would have known this I would’ve bought my vehicle somewhere else. To anyone that wants good service. Don’t buy or take your vehicle here. More

After I got SUV, received credit report email they ran my credit when I told them 5 times that I was already pre-approved. Not good! credit when I told them 5 times that I was already pre-approved. Not good! More

Always excellent service.100 percent satisfied .Toon is a great service advisory.have been coming here for service since I purchased the car and always satisfied.will continue to get service here as long as great service advisory.have been coming here for service since I purchased the car and always satisfied.will continue to get service here as long as I own the car. More