AutoNation Toyota Tempe

Is easy to deal with. Job is done right the 1st time! Time saving, quick and reliable service. Service tech was courteous. Great dealership, competent employees. Time saving, quick and reliable service. Service tech was courteous. Great dealership, competent employees. More

Eddie was a pleasure to have as my service advisor today. He explained everything very well, and made sure my Highlander was ready for a long road trip! Thank you so much Eddie. The waiting room wa today. He explained everything very well, and made sure my Highlander was ready for a long road trip! Thank you so much Eddie. The waiting room was convenient and comfortable to be able to do some work from there while I waited. More

All was good. Except at the end. We only received 1 key copy and we were promised a call back the next day to get our second key. It’s been 6 days and I’ve called every day, haven’t gotten to speak with th copy and we were promised a call back the next day to get our second key. It’s been 6 days and I’ve called every day, haven’t gotten to speak with the sales guy or a manager or anyone willing to help us. We’ve left a callback request every day and have gotten Zero response. All of this for a second key I get it, but that second key is $2-400 if we end up having to get it on our own, but it was purchased with the new vehicle. Poor customer service. More

Tuan coordinated really well with everything, explained the information neede for me as a client and he was considerate about everyone’s schedule. Great job! the information neede for me as a client and he was considerate about everyone’s schedule. Great job! More

I had to bring my car in for a recall and they did a fantastic job! From the service schedule to the service representative, I was treated like a VIP! fantastic job! From the service schedule to the service representative, I was treated like a VIP! More

Terrible service and unfriendly staff. I will never go back. Brought my car in for a recall and they made my car worse. My Car smelled like gasoline and got my family sick from the gasoline fumes inside back. Brought my car in for a recall and they made my car worse. My Car smelled like gasoline and got my family sick from the gasoline fumes inside the car. When I called to ask for assistance nobody was helpful. In fact one advisor called back and left a voicemail saying it was natural and there was no need to come back. When I finally got through to to a live person they said to bring car back but refused to give loaner. A manager finally agreed to give me a loaner. It’s a good thing they did because it turns out they broke the fuel line which filled cabin full of gasoline fumes. The Rental car lady was rude and was in a very bad mood when she met me at her desk. The rental car was dirty and had trash in it from previous people. When I finally got my car back I had issues with the cashier. she was busy texting and didn’t acknowledge me for a couple minutes before realizing she had a customer. Then when I finally got my car it smelled musty and it was clear they left my windows down during a monsoon because the inside was filthy. Every surface was covered in dirt. They also left grease smudges on the inside of the door and their trash in my car as well. All and all the worst experience ever. I was considering trading my RAV4 in for a new car and was contacted by Kort Iserman who was going to look at my car and make me an offer. They had my car for a week and he never followed up. Needless to say I will look elsewhere. More

Tempe Auto nation is an extremely well run organization. Their employees are excellent at their jobs. The repairs are done in a timely manner. Your auto is ready when promised. organization. Their employees are excellent at their jobs. The repairs are done in a timely manner. Your auto is ready when promised. More