AutoNation Toyota Tempe

Until last Friday, I had very little interaction with the staff at Power Toyota. I've had a couple small issues with my truck. I was able to drop it off and get a ride to my office. A few hours later, i w staff at Power Toyota. I've had a couple small issues with my truck. I was able to drop it off and get a ride to my office. A few hours later, i would get a call indicating my truck was ready. Not real exciting, they did a great job in a short time. Last Friday however, I was able to spend some time with the sales staff. I had been looking for an FJ cruiser for a few weeks and was able to work a deal with Bill and Jim for exactly what I wanted. They were friendly, helpful, and really worked to get the deal I wanted. They gave me top dollar for my 6 year old trade in and I could not be happier. Thanks for the exemplary service and customer support through the process. More

excellent communication, sensitive to buyers' needs, well-informed Re: vehicle, honest and straight-forward in conversation...made the whole buying process a positive experience...I would highly recomme well-informed Re: vehicle, honest and straight-forward in conversation...made the whole buying process a positive experience...I would highly recommend him! More

When we read our summary of charges after purchasing a used car we realized that there were several warranty charges on it that we did not know were there - over 3000 dollars worth. The 2 smaller charges used car we realized that there were several warranty charges on it that we did not know were there - over 3000 dollars worth. The 2 smaller charges came off after about 6 weeks but the main charge 2000+ dollars has not been refunded. It has now been 5 months and I am still having a dialogue with the person responsible to see to this refund. We own our own business and so know that refunds are digital and should take about 3-5 days to process. Do yourself a favor and read the paperwork very carefully because once they have your money there is no hurry to return it. If it is available pick another Toyota dealer - I would not trust Power again. Love Toyota brand but not this dealership. More

I am somewhat demanding and Kathy was very patient with me and tried her best to keep up with me. In the end, we got the car we wanted and a very good price. Kathy was very helpful to make it go very quick me and tried her best to keep up with me. In the end, we got the car we wanted and a very good price. Kathy was very helpful to make it go very quick and easy. Thanks! More

Joe was great to deal with. We were pre approved prior to going to the lot on the vehicle we wanted. Very smooth transaction without a long wait. going to the lot on the vehicle we wanted. Very smooth transaction without a long wait. More

Derrick was consistently responsive and timely in answering my email inquiries. His information was useful and accurate. He made himself available to accommodate my (not very flexible) schedule inclu answering my email inquiries. His information was useful and accurate. He made himself available to accommodate my (not very flexible) schedule including coming in on his day off. He furnished me a ride from the car rental nearby though he volunteered to come all the way to Fountain Hills if I had not been able to make arrangements to return my rental car closer to the dealership. He even got the address of the nearby rental agency for me. He was pleasant, easy to work with and never pushy. I had been in contact with 4 other dealerships including the one where I had my old toyota maintained. Partly due to the availablility of the vehicle I wanted and partly due to Derrick's assistance, I chose the Power dealership over one that was closer to home. More

Our Saleman, Alan, worked hard and was able to get us the best deal we feel we could have achieved. He was very friendly, and thorough. He took a lot of time with us and worked with us until we drove off t best deal we feel we could have achieved. He was very friendly, and thorough. He took a lot of time with us and worked with us until we drove off the lot. Then he called to check to see how we liked the car and helped us arrange to have a couple of things fixed. He is a great asset to your company and if and when we decide to trade in our Corolla we will come back to see if he is still there. Thank you for a great experience. More

I shopped at many dealers before finding Power Toyota of Tempe. My experience at Power Toyota was honest, and straight forward. There was no bait and switch. There was no rolling me out the door, knowing th Tempe. My experience at Power Toyota was honest, and straight forward. There was no bait and switch. There was no rolling me out the door, knowing the deal would fail. I feel this is a rare in today's world, and I will definitely recommend Power Toyota of Tempe. I enjoyed working with Gus, Sisco, and Todd in Finance. More

Kathy Peoples is the go to person at Power Toyota Tempe when we need to add a leased vehicle to our fleet. The paperwork is handled quickly and professionally and I'm happy to recommend Kathy and Power Toy when we need to add a leased vehicle to our fleet. The paperwork is handled quickly and professionally and I'm happy to recommend Kathy and Power Toyota Tempe. More

I found a car very close to what I was looking for online with Power Toyota. I went to look at it, letting them know it was literally the first car I was looking at in my search and would be doing more rese with Power Toyota. I went to look at it, letting them know it was literally the first car I was looking at in my search and would be doing more research and shopping around before making a purchase. Richard was very friendly and knowledgeable. I visited a few other dealerships that eveing and the quality/pricing of the vehicles I looked at were no match for what I found at Power. Richard and the people in finance at Power really changed my opinion about car shopping. I'd honestly been dreading the process but they really listened to me and worked with me to create a sale we could all feel good about. I also appreciated how the clearly outlined the different charges and available packages and worked with me on it until I was happy. More