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AutoNation Toyota Tempe
Tempe, AZ
3,056 Reviews
If you're shopping for a new or used Toyota in the Phoenix area, be sure to visit AutoNation Toyota Tempe, one of the largest Toyota dealerships in Arizona. Our Tempe showroom features all of the latest new Toyota cars, trucks, and SUVs, in a wide variety of colors and trim levels. We also stock a large inventory of used Toyota vehicles for sale, all of which come with our exclusive haggle-free OnePrice. So whether you're shopping for a Toyota for the first time, or are a long-time Toyota owner, be sure to visit us online or in-person to see our latest vehicles for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,056 reviews
August 16, 2021
Very good customer service they finish the job at the time they let you know the only thing that I made the appt with Samuel Stuart and it was someone who xxxx me . time they let you know the only thing that I made the appt with Samuel Stuart and it was someone who xxxx me . More
by angiep9
Employees Worked With
Rich Taylor
August 16, 2021
This Toyota Dealership needs to have better customer service. The car that I was in process of buying ( paperwork sign). I found out after a week of calls/text it was in the process of being sold under service. The car that I was in process of buying ( paperwork sign). I found out after a week of calls/text it was in the process of being sold underneath me. I was suppose to pickup my vehicle after they detailed the car and service light because the service department was closing. I was told it would be ready on that Monday. I was given the run around for a week before I was told. They don’t communicate when you have concerns and they do not live up to their promise. I have bought 5 cars through the Tempe Autoplex and have had such a pleasant experience. This is reason I went back to the Autoplex until now. If they would’ve been honest about what was going on. I would of appreciate it better. More
by Concern buyer
Employees Worked With
Rather not say
August 15, 2021
If I could give them 0 stars I would. I walked into this dealership and Told them specifically that I did not want the optional gap in service and the optional auto gear . In total all of these items cost dealership and Told them specifically that I did not want the optional gap in service and the optional auto gear . In total all of these items cost $4995. I told them I did not want these items. But they still submitted the deal with $4995 worth of warranties that I Told them that I did not want in the 1st place. So beware of this dealership! They do what they want to do when they want to do it for a profit. They must Have thought that I was young and I didn't know what I was talking about . It was a complete waste of my time based of my time period and they should be ashamed of themselves for trying to take advantage of a young person like myself. This this is why people are starting to do away with dealerships. They are starting to buy vehicles from carmax, carvana, and zoom. Because dealerships Are sharks. They will do anything that they want to do to line their pockets. But it is OK because I have a recourse and I will be making a complaint with the necessary consumer agencies the Attorney General's office and I will also be seeking counsel within attorney. What they are doing is blackmail and they know it. The circumstances that I am in I am sur through a bankruptcy. There is one lender that had approved me before but as I mentioned previously I had to return the vehicle to the dealership because I disagreed with the warranties and the unnecessary coverages they were trying to sell me. Going through a bankruptcy. There is one lender that had approved me before but as I mentioned previously I had to return the vehicle to the dealership because I disagreed with the warranties and the unnecessary coverages they were trying to sell me. So when I went to this dealership I let them know that and I told them if you guys are not going to budge on the warranties do not waste my time period I told Michael Jordan that specifically. Yet they still did what he wanted to do when he wanted to do it. So just be careful young folks oops or anyone in general. Do not go to this dealership. I have already contacted autonation headquarters others and I will be putting in work starting tomorrow. Because what they did was wrong and it's unethical to say the least! More
by raptureready1997wmjordanlee2
Employees Worked With
Michael Jordan, Raymond Ettenger
August 15, 2021
Cesar was great, explained things to me that I didn’t know about buying a car. He’s a very valuable employee! I will be sending anyone I know to him. Cesar is a great guy at Tempe AutoNation! Thank you know about buying a car. He’s a very valuable employee! I will be sending anyone I know to him. Cesar is a great guy at Tempe AutoNation! Thank you Cesar! More
by Belindal1962@gmail.com
Employees Worked With
Cesar Meraz Internet Sales Specialist; Kyle Slade CFS MANAGER
August 13, 2021
Ok I say one star even though they did a fantastic job. Only problem is I said something about one of my tires has a hole on the side and supposed to be under warranty. Only problem is I said something about one of my tires has a hole on the side and supposed to be under warranty. More
by Myrothus24
Employees Worked With
Eddie Alameda
August 13, 2021
We have done business with this dealership for many years; both buying new cars and for their service. Rich Taylor is an excellent service rep. Management has always been helpful on any issue. years; both buying new cars and for their service. Rich Taylor is an excellent service rep. Management has always been helpful on any issue. More
by sammy
Employees Worked With
none
August 13, 2021
They were quick in fixing my car, we thought it would be several days but it only took a few hours. It has been running great since we had it fixed. Didn’t give a 5 just because they are so expensive. several days but it only took a few hours. It has been running great since we had it fixed. Didn’t give a 5 just because they are so expensive. More
by Pam
Employees Worked With
I can’t remember the service man’s name.
August 12, 2021
Totally awesome service. Been going their since 2011. Excellent service advisor is Richard Taylor! Treats you like family! Best service ever! Service performed is always excellent. Excellent service advisor is Richard Taylor! Treats you like family! Best service ever! Service performed is always excellent. More
by mbrower50
Employees Worked With
Richard Taylor
