AutoNation Toyota Tempe

Very easy purchase process. Really appreciated not being pressured into extra add on when wrapping up the deal with the financing office. Will definitely bring going back for Really appreciated not being pressured into extra add on when wrapping up the deal with the financing office. Will definitely bring going back for my next car purchase! More

Was generally professional and courteous throughout the procees. At the very end though, things were a little discombobulated. For example, we did not receive any of the attention that was listed on the ch procees. At the very end though, things were a little discombobulated. For example, we did not receive any of the attention that was listed on the checklist (one example: going over the manual. Also, the box indicating the vehicle had been completely gone over by the dealer was not checked - was it?) It was kind of like, ok, we got our money, here's the keys, you're on your own..... More

Chris from service was very nice and helpful. He assisted with several questions I had and explained next steps. He assisted with several questions I had and explained next steps. More

I have been to many dealerships looking for a vehicle. Most I have been too had scam artist salesman that are way to pushy and you can tell are not genuine at all. When I came to AutoNation Toyota, Colton Most I have been too had scam artist salesman that are way to pushy and you can tell are not genuine at all. When I came to AutoNation Toyota, Colton Miller pursued me with humility and professionalism from the moment I shook his hand. Colton displayed absolute class and had compassion towards me and my family and understood my frustration. If you ever get a chance to go to AutoNation Toyota Tempe, I highly recommend you request Colton Miller, this dude literally threw in new Michelin tires for free on my truck, is highly relatable, and is willing to fight on your behalf. More

Prompt services. Quality delivery. Great hospitality. Knowledge service advisors and convenient offerings such as shuttle services. Quality delivery. Great hospitality. Knowledge service advisors and convenient offerings such as shuttle services. More

Really liked that this dealership had a good selection of new and used vehicles. Trent our dedicated sales and leasing associate was awesome! He really took time to listen to my wants and needs and answered new and used vehicles. Trent our dedicated sales and leasing associate was awesome! He really took time to listen to my wants and needs and answered all my questions. By taking time to understand what I was looking for in a vehicle, I felt I had a better understanding about what I actually wanted. In the long run I know this will help because I will be more confident knowing that I found a vehicle that I really will LOVE for years to come. He was able to provide me information around what my terms would look like with financing vs leasing. Great Job Trent!!! Keep up the hard work!!! More

Took too long to do paperwork. We were there for over 3 hours. Then still had to go back the next day. We were there for over 3 hours. Then still had to go back the next day. More

I bought a new car from Roman about 6 months ago and it didn’t come with a spare key, he later informed me that I have a right to a second key and that he would get that for me. I’ve tried multiple times c didn’t come with a spare key, he later informed me that I have a right to a second key and that he would get that for me. I’ve tried multiple times contacting him to get hooked up with the key and he ignores me, at this point I’m not sure what else to do. Super bummed on the accountability of Roman, and the lack of communication. I deserve a spare key for a $35,000 new vehicle! More

After several attempts to get a service advisor to call me back, I finally had to physically go to Toyota and make an appointment and talk to the service manager to tell him how dissatisfied we were. We ha me back, I finally had to physically go to Toyota and make an appointment and talk to the service manager to tell him how dissatisfied we were. We have been long term customers over 21 years. We’ve purchased 2 vehicles. We did get our truck in for service finally. Makes me think twice about buying another vehicle from Toyota if service is out of reach! This really saddened us. More businesses lack GREAT CUSTOMER SERVICE! Please don’t be one of these businesses. More

The person taking care me he was awesome. Next time I will go to him & recommended my friend to. Next time I will go to him & recommended my friend to. More