AutoNation Toyota Tempe - Service Center

AutoNation Toyota continues to be professional in handling the customer as well as the vehicle. I have taken my 2015 Tundra to them sinceI purchased it from them and have never been disappointed. R handling the customer as well as the vehicle. I have taken my 2015 Tundra to them sinceI purchased it from them and have never been disappointed. Randy Scott does a great job of keeping me informed throughout the repair process. More

quality service i take my tacoma back there all the time for service.clean dealership for service.clean dealership More

Good service provided and my service advisor has always been very helpful. However, I had to bring my vehicle back in when the spare tire was put back under my vehicle. It was making a banging sound after been very helpful. However, I had to bring my vehicle back in when the spare tire was put back under my vehicle. It was making a banging sound after I got it back the first time. It was properly secured when I brought it back the second time. More

love the easy-to-use on line appointment. The VIP customer service! Is just WOW. The VIP customer service! Is just WOW. More

service was performed as promised, and in a timely manner, andm no charge for 2st visit manner, andm no charge for 2st visit More

Not the best experience this time. After waiting at least 10 min while 1 service guy was checking in 1 car another service guy came over. I had an appt for the next day but something After waiting at least 10 min while 1 service guy was checking in 1 car another service guy came over. I had an appt for the next day but something came up and so I was dropping it off the evening before. He seemed irritated walked away and grabbed the envelope you fill out after hours and said fill this out and leave it on the dash, rather than actually checking me in. The next day I hadn't heard anything from my service advisor (9am appt) and it was 130p, so I called and left a message. Still hadn't heard anything around 3pm so I called again, got transferred to his voicemail again. I called back to see if someone else could check on my car. The person got him on the phone, he gave me a reason why it took so long and told me it was ready, no reason as to the poor communication. When I went to pick it up there was no cashier, after waiting a few minutes the man at the rental counter helped me. My paperwork wasn't there (this was between an hour to an hour and half since he told me it was ready) so he had to go find the paperwork. There was only 1 valet getting cars so that was another wait, but he was very friendly. More

Service was EXCELLENT! Fast. Eddie Alameda is the BEST!! Tempe Toyota ALWAYS does a GREAT JOB!! Fast. Eddie Alameda is the BEST!! Tempe Toyota ALWAYS does a GREAT JOB!! More

Julián was great and my car was fixed up faster than I expected. Coffee was good too. expected. Coffee was good too. More

This dealership is always super clean and has a very nice waiting area for customers that have to wait for vehical to be serviced. The staff are all friendly and know how to do their jobs well. It is ea nice waiting area for customers that have to wait for vehical to be serviced. The staff are all friendly and know how to do their jobs well. It is easy to make a service appoinment and when you bring your car in the wait time to see a service writer is minimal , even when they are very busy. We purchased our Corolla there in 2014 and have had all our service work done there. I am sure that when the time comes and I hope it is not soon, we will be buying another Toyota at Auto Nation Toyota Tempe. More

Rich Taylor is awesome! He takes the time to explain things, so I understand. He's patient and friendly. This past Monday I brought my car in for service (on the wrong day i He takes the time to explain things, so I understand. He's patient and friendly. This past Monday I brought my car in for service (on the wrong day it turned out) and he got me in anyway. The shuttle driver, Jose, was courteous and friendly. I've been goin there for over 16 yrs and have never had anything but great service!!! More