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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,306 Reviews

1,306 Reviews of AutoNation Toyota Tempe - Service Center

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February 28, 2022

Am from Iowa and needed a 25,000 mile service. My service advisor Mike Connors was great to work with. Scheduling an appointment was easy on line. The shuttle was a little slow due to a flat More

by rthys74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Connor
Mar 03, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us, If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

Fast, friendly service! Convenient scheduling online. I had called to inquire about cost of the scheduled maintenance and had to leave a voicemail.. received a callback with More

by cegrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Mar 03, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us, If you have any further questions, please give us a call. We're always happy to help!

February 27, 2022

The work that was performed was great having no problems now the only thing I didn’t care about was when the mechanic put the parts in the back of the bed of my truck they did not rule remove brake fluid an More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Service manager
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hi. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2022

We have purchased a Toyota Prius 4 and Prius C We truly appreciate the service at the dealership and our advisor Randy Scott More

by ckfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Mar 01, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 26, 2022

Service advisor was very helpful and customer oriented. Every time I had a question, it was answered. The only criticism I had was that I got an inaccurate completion time for my car but the advisor acknow More

by wallagoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Stodola
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 26, 2022

Appointments are meaningless here. Waited hours for a simple oil change even though I made an appointment ahead of time. Someone should tell these morons that they are supposed to sc More

by AutoNationSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Bachmura, Bryce Whittier, William Craven, Kimberly Lawler, Jonathan Miles, Gary Somenek, James Bradberry, Sisco Islamagic, Charles Bradberry, Laurence Bautista
February 26, 2022

Had a great experience at my service while giving my car for oil change, but when handing over the car, had a lot of wait. More

by Myprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bradberry
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 25, 2022

My visit was not good had made an appointment for 12:00PM HAD TO WAIT 3HRS for a simple oil change. Can not understand why it takes longer for an oil change than it does for a repair job. Seen a lot of peopl More

by marvinmoody426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service guy name is not listed, Jesse Alvarez, Alan Bachmura
Feb 27, 2022 -

AutoNation Toyota Tempe responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

February 25, 2022

My service advisor Chris was awesome as always but when I got home from having the oil changed I found oil on the floor of my garage. I looked under the van and found oil on the bottom from the oil change. I More

by Ken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Montalbano
Mar 01, 2022 -

AutoNation Toyota Tempe responded

Hello Ken, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

February 24, 2022

Always helpful and good service. My service agent, Chris Keegan is the best and most trustworthy agent. He always tells me what I need and never pressures me into a service I don't More

by greenteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Feb 26, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Toyota Tempe! If you have any further questions, please give us a call. We're always happy to help! Take care!

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