AutoNation Toyota Tempe - Service Center

Servicing department is unorganized. I think if they focused more on quality and less on sales, they'd exceed their sales goals. Why would a customer want to spend more money with if you couldn't manage focused more on quality and less on sales, they'd exceed their sales goals. Why would a customer want to spend more money with if you couldn't manage the initial issue properly? More

Eddie Almeda has been my service advisor since 2004 and provides excellent customer service every time I bring my vehicle in for service! provides excellent customer service every time I bring my vehicle in for service! More

Friendly, efficient service. I'm very happy with the experience. Rich Taylor called me and reviewed items which may need to be repaired in the future as well as cost for those services. Much appreciate experience. Rich Taylor called me and reviewed items which may need to be repaired in the future as well as cost for those services. Much appreciated. They take great care of my Prius! Rosa Burge More

Good Service. Battery replacement under warranty - it took two months due to shortage of new battery in the inventory. Had a rental car. Car needed cleaning after two months in the parking lot, was not c took two months due to shortage of new battery in the inventory. Had a rental car. Car needed cleaning after two months in the parking lot, was not cleaned when delivered. Called Ryan Sullivan, and he took care of the cleaning the same day. More

Everyone was nice and courteous, I was a bit sleepy but that’s on me. Guys keep my well oiled machine a well oiled machine. that’s on me. Guys keep my well oiled machine a well oiled machine. More

Chris Montalbano is a high-quality, professional service advisor who always treats customers with respect! advisor who always treats customers with respect! More

Unfortunately, Sarah who schedules did not follow thru on my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business w my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business with for more than 20 years. Their actual service team definitely care and go the extra mile for their customers and they prove it every time I go into the dealership. More

I took my 2013 Toyota Corolla S in because of a safety recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, expla recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, explained that it could take some time and escorted into the waiting area. I decided to go the parts department since I needed a spare key as well. I apologize I do not remember the man's name. He was very polite and professional as well. I spent two and a half hours at the dealership. There was confusion when the valet brought my car. There was a number on my paperwork but the key tag stapled to the it had a different number. Unfortunately, the gentleman brought the wrong car up. He was very apologetic and I assured him that he did not need to be because I understood. Another man quickly found my keys and brought my car up (as it was very cold outside). As I was driving away I notice papers from my glove compartment on the floor. I pulled over, called AutoNation and left a message for Eddie. Unfortunately, till this day he never returned my call. I noticed a sign stating that the dealership would not be responsible for items left in vehicle. I must say I did not appreciate that someone was going through my glove compartment. More

Jorge was very patient and attentive before the service. Also took a personal request seriously. Great job! Also took a personal request seriously. Great job! More

Service Representative (Michael) was very friendly and knowledgeable. He didn't try to sell you on services that you didn't need. knowledgeable. He didn't try to sell you on services that you didn't need. More