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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,314 Reviews

1,314 Reviews of AutoNation Toyota Tempe - Service Center

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January 31, 2022

Auto service was very good as usual. Ride home provided by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he More

by dotmcaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember name of employee.
Report | Print
Jan 31, 2022 -

dotmcaden responded

Auto service was very good as usual. Ride home provided by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he dropped me off at home.

January 30, 2022

I sat 3 hrs and my car never got worked on. Then they made promises that they did not keep. Would never trust them again. More

by Katjterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Conner
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Feb 05, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

January 29, 2022

Nice clean free coffee salesman are nice and friendly I love ❤️ working with my services guy More

by Rosiehtwins88@gmail. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stanley, Jerry M.J. Ngwese
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Feb 02, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Super fast and caringWould recommend anyone to go there Super fast and caring Would recommend anyone to go there ! Great service and people ! Good 😊 More

by Michele mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 31, 2022 -

AutoNation Toyota Tempe responded

Hi Michele, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Whenever I come in for periodic maintenance (oil change, tire rotation, etc.), I'd like to walk away without any other repairs. More

by Louiseweezee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Report | Print
Jan 31, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 27, 2022

My 10K checkup was completed quickly. . I wad in bt 730 out before 10. Thank you More

by pchavez91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 31, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 27, 2022

I took my vehicle in to have the tore replaced it took 15 mins. Love it! More

by millinyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in Service
Report | Print
Jan 31, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 27, 2022

Very professional staff. Advisor were helpful. Very clean facilty and waiting area was very comfortable with 3 tvs to watch. Recommend this dealer for your service. More

by Earl.estrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Jan 31, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

Easy to schedule appointments. Timely check in. Friendly reps. Good feedback information provided about maintenance needs More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Report | Print
Jan 27, 2022 -

Betty responded

Thank you

January 26, 2022

It was nice that they were able to get me in for my 25k service when other dealers couldn’t for weeks. The only issue I have is, usually they run your car through the car wash before giving it back to the More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in Service
Report | Print
Jan 29, 2022 -

AutoNation Toyota Tempe responded

Hi Mark, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3425 to discuss what we can do to help.

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