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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,313 Reviews

1,313 Reviews of AutoNation Toyota Tempe - Service Center

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December 03, 2023

Went in for simple oil change and tire rotation for 100 bux. The tpms was not reset and is lit on the dash. Three calls to Service with messages left not returned two weeks later Not Happy! More

by ray
Workmanship
Recommend Dealer
No
Employees Worked With
Chris Taylor
Dec 06, 2023 -

AutoNation Toyota Tempe responded

Hi Ray, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 02, 2023

It was my first time coming to this dealership for service. They were very organized and professional. Waiting area is very spacious. Service was done in a timely manner. Also had shuttle service avai More

by kbt730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 05, 2023 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 30, 2023

Great service from Eddie! He reached out to keep me informed and sent pictures! Thanks Eddie More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 01, 2023 -

AutoNation Toyota Tempe responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2023

Kudos to Richard Taylor for his outstanding job as a service advisor. He is Honest, Knowledgeable, Pleasant and goes beyond expectations to satisfy his customers. More

by elaine.halvorson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Dec 02, 2023 -

AutoNation Toyota Tempe responded

Hi Elaine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Emmily was amazing. She went above and beyond for me and my family! I would highly recommend dealing with her. More

by Nicolas.martinez883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmily
Nov 29, 2023 -

AutoNation Toyota Tempe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

This dealer has not offered car washing after the maintenance service since pandemic. The reason is nobody want to work!?!?! This is a very ridiculous reason. The reason I came to this dealer because More

by chengyuyao1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Nov 29, 2023 -

AutoNation Toyota Tempe responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

November 24, 2023

Eddie was a great service advisor! Kind, communicative, tried to connect as a person while providing exceptional service for my 2022 Highlander. Waiting area is nice, Mike was great wi More

by Melissa.rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Mike
Nov 27, 2023 -

AutoNation Toyota Tempe responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 24, 2023

Randy and his team always take great care of my vehicle and commiunicate to me on a timely basis. i really appreciate how well they take care of needs at AutoNation More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Nov 27, 2023 -

AutoNation Toyota Tempe responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 23, 2023

Terrible experience right up to service director who never returned my call. Took a whole week to service my truck and then tried to get me to over pay. In addition didn't fix my truck completely and I More

by greenteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON, CHRIS KEENAN AND SERVICE DIRECTOR
Nov 25, 2023 -

AutoNation Toyota Tempe responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Nov 25, 2023 -

greenteacher responded

I have always received great service with Chris Keenan. My last experience with service wirh Shannon was unfortunately not the best, but Chris took the time to call me and make it better. I will return there to get my vehicles serviced.

November 22, 2023

Great service and they were able to get me into the schedule this time without an appointment. I appreciate Richard who is my service representative. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 25, 2023 -

AutoNation Toyota Tempe responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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