AutoNation Toyota Tempe - Service Center

Five phone calls for return phone call from service…never got it!. Very polite employees! got it!. Very polite employees! More

Good customer service, finished when promised. Staff was too friendly. It was good experience for me. Staff was too friendly. It was good experience for me. More

This is an excellent dealership that I have been going to gor nearly 20 years. The People are nice and trustworthy. I have never had an issue here. They have always serviced my Scion TC with no issues a gor nearly 20 years. The People are nice and trustworthy. I have never had an issue here. They have always serviced my Scion TC with no issues and my car runs great Randy has been my service advisor for years and he does an excellent job finding the orobmem and quoting me a fair price. All the advisors are knowledgeable. I will continue to bring my car here for as long as I have it. More

I went to a competitor for years, even bought several brand new cars there. However, the quality of customer service diminished so I thought I'd try AutoNation Toyota Tempe. I'm certainly glad I did. My brand new cars there. However, the quality of customer service diminished so I thought I'd try AutoNation Toyota Tempe. I'm certainly glad I did. My Service Advisor, Chris Montalbano is not only one of the most honest people I know but also goes the extra mile. I'm certainly glad I switched to Toyota Tempe. More

Serviced SUV per Toyota's recommended guidelines however, AutoNation offered three items that were over priced and two were not needed at all, totaling over $560. The one item was offered at $230, went else AutoNation offered three items that were over priced and two were not needed at all, totaling over $560. The one item was offered at $230, went elsewhere had it done for $179. More

I have taken my Tacoma to AutoNation Toyota Tempe for service since I bought it because service was good, and prices were not much more than elsewhere, BUT: since COVID prices have greatly increased, an service since I bought it because service was good, and prices were not much more than elsewhere, BUT: since COVID prices have greatly increased, and tremendous amounts of "dealer fluff" repair suggestions have been added. And then to boot, they broke my windshield yesterday and after keeping me waiting another 15 minutes the service mgr's boss simply pointed at their sign saying they were not responsible for glass breakage. This spot WOULD have been my first stop for my next new car; now I will NEVER take any car back to them and NEVER shop at this facility again. I don't know if there was a management change or what, but what a terrible decline from outstanding to garbage. More

Eddie Alameda (service manager) made my experience for my routine maintenance a breeze. He communicated with me to let me know how the process would go and stuck to the time frame he said it would take to co routine maintenance a breeze. He communicated with me to let me know how the process would go and stuck to the time frame he said it would take to complete. More

Robert Gamboa was very polite and fast. Great experience overall and I feel like he displayed honesty and was understanding. Great experience overall and I feel like he displayed honesty and was understanding. More

I did an initial review stating my concern with the cost of service at this dealership. Within one day I received a call back from Brandon as a follow-up to my review and asking me about my experience at t of service at this dealership. Within one day I received a call back from Brandon as a follow-up to my review and asking me about my experience at the dealership. Brandon was professional and interested in how the dealership could improve upon that Dealer/Customer Relationship. The follow-up was appreciated and timely. Due to the follow-up here, along with the always excellent treatment by my service tech Rich Taylor, I am doing a 5 star review for these efforts. More

Great dealership. Service is always nice and quick. My last service was done 20 minutes faster than expected. Service is always nice and quick. My last service was done 20 minutes faster than expected. More