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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,307 Reviews
Today: 7:00 AM - 5:00 PM Closed Now
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1,307 Reviews of AutoNation Toyota Tempe - Service Center

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January 12, 2023

I wish there was a way to separate this review between the dealership itself and the service center—the service center and the technicians (I had Rick this last time—very thorough) are fantastic! 5 stars More

by M&Ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick T
Jan 18, 2023 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 12, 2023

I live near camelback Toyota but due to the service and inconsistencies, I will always go out of my way to go to AuthNation Toyota! They are honest, they are efficient, and they are the best! More

by KNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montalbano
Jan 18, 2023 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 12, 2023

Very friendly service representative, busy day but no stress at the dealership, kept in touch and good results. Nice experience, seemed to have plenty of staff. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Jan 18, 2023 -

AutoNation Toyota Tempe responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2023

Efficient, timely and no nonsense. Friendly service agents and valet staff. Highly recommend. Opportunity for improvement would be to do a min of a quick wash of the vehicle after se More

by Tarawoodberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi Tays
Jan 13, 2023 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Easy scheduling online. Reasonably fast check in Basic service, rotate tires, fuel injector cleaning, multipoint inspection, in and out in just about 2 hours. Getting car More

by pcory.phx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moreno
Jan 17, 2023 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

January 11, 2023

I must say, I’ve always been a little Leary about taking my vehicles to a dealership, but Rich has always made me feel very comfortable More

by Lindaparr227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jan 18, 2023 -

AutoNation Toyota Tempe responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 11, 2023

Took my car in at 0800 for routine maintenance. Did not get the car back until almost 3 in the afternoon... More

by shells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesse
Jan 18, 2023 -

AutoNation Toyota Tempe responded

Hi Shells, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

January 11, 2023

I was charged for the items that were not done. It was acknowledged by them and no refund! The coupon was not granted. The issue that the tuck has been there before is STILL there. I am not wasti More

by carowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
brandon reed , chris montalbano
Jan 18, 2023 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3425 to discuss what we can do to help.

January 09, 2023

Excellent customer service and attention to detail. super on top. always well informed of my vehicle status More

by hernan_mz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker
Jan 12, 2023 -

AutoNation Toyota Tempe responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 12, 2023 -

hernan_mz responded

Thank you guys Keep it up!!!!

January 05, 2023

This dealership has NO respect for my time. I made an appointment at 11:00 for a simple oil change and tire rotation. They knew I would be waiting for my vehicle. After 2 hours and 15 minutes I More

by Cheri
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel
Jan 09, 2023 -

AutoNation Toyota Tempe responded

Cheri, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

Jan 09, 2023 -

Cheri responded

This is a problem EVERY time I come to this dealership.

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