AutoNation Toyota Tempe - Service Center

When my car was rear-ended, Jessi Tays (service advisor) was a big help in taking the pictures and video of damages. He got the vehicle mounted on a rack and captured all the details of the vehicle damage, was a big help in taking the pictures and video of damages. He got the vehicle mounted on a rack and captured all the details of the vehicle damage, which helped a lot when I filed my claim with the insurance. He also kept me updated with progress on the repairs and since the parts came by sooner than planned, the repairs were all done and done well earlier than expected. Overall, very good experience with Jessi Tays and AutoNation Toyota Tempe!! More

I needed my Truck serviced and called in at the last min to see if i could get in. Not only did I get the 60,000 service done the next day it was exactly what i needed in terms of timing. The Service was qu to see if i could get in. Not only did I get the 60,000 service done the next day it was exactly what i needed in terms of timing. The Service was quick the Service Adviser was amazing and clear. He let me know exactly what to expect. But everything he told me happened the way he explained. In todays world of lack of customer service from all industries. Its refreshing to see Tempe Toyota is so far above most service organizations. I recomend them to anyone needing service just amazing. More

Muy amables todos y atentos muy buena atención. Se comunicaron con migo para explicarme los servicios necesarios para mi carro. Se comunicaron con migo para explicarme los servicios necesarios para mi carro. More

Over 2 hrs to chg oil and rotate tires is a little excessive. Recommending a new cabinAF wrong when I chg’d it the day before is wrong too, $64 vs $15 ???? excessive. Recommending a new cabinAF wrong when I chg’d it the day before is wrong too, $64 vs $15 ???? More

I have enjoyed working with Rich Taylor. He is a great service advisor. He has always been able to fit me in working with my work schedule. He is a great service advisor. He has always been able to fit me in working with my work schedule. More

Service was performed correctly albeit it took almost 2 hours for a oil-and oil filter change with an appointment hours for a oil-and oil filter change with an appointment More

I received an offer in the mail for a free check up so I called and made an appointment. When I arrived just for the check up, I was told it would take about an hour and a half - said it was a crazy morning called and made an appointment. When I arrived just for the check up, I was told it would take about an hour and a half - said it was a crazy morning. So why make an appointment? My main need was for air in the spare tire. He said he would try and get it done quicker. Thankfully he did do that. I requested that they place the spare with the stem downwards and the stem facing the back so it would be easy to get to. When the service adviser gave me the keys back, he said that they didn't place the spare as I wanted, they were able to fill the spare tire with air, but they could only put the pressure at 38 lbs. (I had requested 40) because if I hit a bump hard the spare could act like a bomb and explode. When I drove away I checked the tire pressure on the display and the pressure in the spare was 50! I think they were just in a hurry and did not want to pull the spare out and re position it. None of the other fluids or systems were checked. More

The service team is awesome and genuinely seems like they are there to help, meanwhile the sales team truly couldn’t care that you are there and they will treat you as if you are wasting their time. are there to help, meanwhile the sales team truly couldn’t care that you are there and they will treat you as if you are wasting their time. More

I have purchased several vehicles from this dealer. Each vehicle was also serviced at the dealer. I’m very pleased with how I am treated by sales and service. That’s why I keep coming back. Each vehicle was also serviced at the dealer. I’m very pleased with how I am treated by sales and service. That’s why I keep coming back. More

Excellent service and don’t have to worry about them not doing it right. Great experience. doing it right. Great experience. More