AutoNation Toyota Tempe - Service Center

My service advisor Eddie was great as was the young man at the front desk. The shuttle service needs a secondary number as I was told to call before 2;45 and tried from 2:40 to 3:05 and no one answered the at the front desk. The shuttle service needs a secondary number as I was told to call before 2;45 and tried from 2:40 to 3:05 and no one answered the phone so got a ride from a friend. Half way there Eddie called me and told me he arranged for my ride so while it was an uncomfortable moment it would have been handled More

Randy Scott is the best. He is doing his job well and in friendly way. That’s why I like him to take of my car.and trusted him. Excellent job Randy. Keep up the good work. He is doing his job well and in friendly way. That’s why I like him to take of my car.and trusted him. Excellent job Randy. Keep up the good work. More

I’ve been taking my truck here to get serviced for the last 2 years and it’s the only place I trust because of how convenient they make the whole process for me. I bought my truck at a different dealershi last 2 years and it’s the only place I trust because of how convenient they make the whole process for me. I bought my truck at a different dealership and have taken my truck there to get serviced before but I wasn’t leased with the service so I only stick with Tempe Toyota. They are very good at keeping you informed on what services your truck will need and I do thank them for helping me keep my truck in good shape, especially with the amount of miles I put on it traveling. More

My service advisor is Anthony. They always take good care of me when I bring my toyota and I am very happy with my sales and service at this dealership! They always take good care of me when I bring my toyota and I am very happy with my sales and service at this dealership! More

Great customer service overall, exceptional timing & consideration for each and every customer this is why I continue to take my vehicle to them for all services even though I am on the west of Phoenix. consideration for each and every customer this is why I continue to take my vehicle to them for all services even though I am on the west of Phoenix. More

Fast service. Friendly reps. But the drivers adjusted the seat, and did not reset it. I have a handicap so my correct seat position is critical for safe operation. Friendly reps. But the drivers adjusted the seat, and did not reset it. I have a handicap so my correct seat position is critical for safe operation. More

My resent visit with this dealership went well. My service request was handled completely. I am very pleased thank you Mike. My service request was handled completely. I am very pleased thank you Mike. More

The service department was very busy when I arrived (10am) for my scheduled appointment. Other than the almost three hours of waiting for the servicing to be completed I was very pleased with the overa (10am) for my scheduled appointment. Other than the almost three hours of waiting for the servicing to be completed I was very pleased with the overall service. More

I had the best experience visiting this dealership and my salesman Wade was so patiently with my concerns and pricing, this is where I bought my wife’s new highlander in 2019 , now our services are great , t salesman Wade was so patiently with my concerns and pricing, this is where I bought my wife’s new highlander in 2019 , now our services are great , thank you Chris M our service advisor for your help . Joseph T . More

Most recent service experience. Eddie the service advisor was awesome as always. The tech that worked on my car came up with a laundry list of things that “need” to be done. Wh Eddie the service advisor was awesome as always. The tech that worked on my car came up with a laundry list of things that “need” to be done. What he doesn’t know is that all the services he said needed be were just all recently completed. Tranny flush- car has 111k miles. Just flushed at 80k. Last inspection, no issues. Less than 5k miles ago. Cabin filter- just changed myself about a month ago. Lasts about 12 months. I doubt he even checked. Air filters- same as above. But I change out every 6k miles Brakes- all 4 brakes changed out at 70-75k. No reason that front brakes are all worn out as noted. Comparing this report from the previous service inspection the front brake pad went 7 mm to 3 mm’s and the rears went from 6 mm’s to 7 mm’s. Never knew brake pads could get thicker. I’ve been using this dealership pretty much exclusive for service/repairs. I wish this didn’t happen because I didn’t want to go through the hassle of looking for a new mechanic but I guess it’s time unless the dealership can promise to assign a more competent tech. No issues or concerns with the service advisor. He is always on point and awesome to work with. More