AutoNation Toyota Tempe - Service Center

First time taking my car for service, staff was amazing. Overall great service and great staff Overall great service and great staff More

I had an oil change appointment but was still there for over 3 hours. My keys were not handed to me, rather, they were thrown in the passenger seat. They used to do complimentary washes. I wish they over 3 hours. My keys were not handed to me, rather, they were thrown in the passenger seat. They used to do complimentary washes. I wish they would do that again. More

The shuttle driver was 2 hours late to pick me up from work and pick up my car work and pick up my car More

Always great service, Robert Gamboa (SA) was very helpful. Provides a great waiting area. Telleann Dong helpful. Provides a great waiting area. Telleann Dong More

Service department was very professional and friendly my recall was addressed in a short and timely manner great service thank you recall was addressed in a short and timely manner great service thank you More

Good customer service and give good advice. The service hours are long and easy to schedule a time for the service. The service hours are long and easy to schedule a time for the service. More

It was nice to pull behind a line of cars, yet have a person greet us in less than a minute with a tablet in hand to start by “taking our order” just like some fast food places. Connor handled our probl person greet us in less than a minute with a tablet in hand to start by “taking our order” just like some fast food places. Connor handled our problem well and arranged easy car rental for us so we could make a doctors appointment on time. More

AutoNation is alway thorough, efficient, and easy to work with! Thank you so very much AUto nation! with! Thank you so very much AUto nation! More

I have Chris Montalbano as my service advisor. He is very professional. I'm always informed if maintenance is within my warranties so I avoid the horror stories others have told me about a dealers He is very professional. I'm always informed if maintenance is within my warranties so I avoid the horror stories others have told me about a dealership trying to charge them for something that's covered. They always let me know when certain components are wearing down. For example, 2 services back, Chris informed me the millimeter depth of my brake pads and when he estimates I'll need to replace them and what it will cost so I could be prepared. My average wait time for my basic services is about 1-2 hours which is good in my book because they're usually very busy and I've waited much longer with other shops. They also have TV and vending machines in the lobby so the wait is pleasant and they always come find me in the lobby to inform me as soon as the service is completed and if I'm not there, they call me. The valet does a great job keeping eyes on your keys so there aren't any mix ups when trying to have your vehicle brought back to you from the shop. AutoNation Toyota has provided me with the greatest experience I've ever had when dealing with services and maintenance. I actually feel at peace knowing I can leave my vehicle in the hands of their mechanics and that really means alot to me. More

Loved the customer service at AutoNation Toyota Tempe! They went the extra mile to service my vehicle! They went the extra mile to service my vehicle! More