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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,319 Reviews

1,319 Reviews of AutoNation Toyota Tempe - Service Center

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August 22, 2022

I think that they don’t have the staffing to handle the customer load. I arrived at 10:20am for a 10:30am appointment. I was approached by someone who was not my service representative. He notified me that More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conner I’m not sure what his last name was.
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hi Raymond, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (480) 420-3425 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Take care!

August 21, 2022

Always count on having to wait at least 15-20 minutes to drop your vehicle off. Now that I have been going here for about 4 years, I have adjusted to a little extra time with them for everything. More

by sheryl.willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 20, 2022

Great service I have come to tempe toyota for a lot of years. Everyone is very friendly More

by Pstillman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

August 20, 2022

Great service, it is my first time and I love the friendliness of the people More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Elias Carril
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi Julia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

Not sure if I trust them anymore, they are more interested in selling you things not needed. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather Not
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi Bob, we are deeply disappointed by your experience at AutoNation Toyota Tempe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 420-3425 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 19, 2022

Service Department is well run - timely, good work. Sales Dept. is struggling with inventory due to COVD, probably like any other car dealership. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montebano
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hello Dan, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 19, 2022

When I arrived I was greeted right away and checked in. After check in I waited approximately 30 minutes to be assisted by a service team member. Note that I arrived before two cars and those cars were ser More

by Oshayoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi Oshayoung, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

August 18, 2022

Service Advisor was friendly and knowledgeable. Purchased my car there about 5 years ago and have had positive service experiences ever since. Would recommend to friends. Steve R. More

by Steve Rabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Tempe and we hope to be of service again in the future.

August 18, 2022

My scheduled advisor was off, but a new one eventually took over. There was no upselling and the oil change took a couple hours. It got hairy when picking up my vehicle, seemed everyone was done at the sa More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 23, 2022 -

AutoNation Toyota Tempe responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 18, 2022

Always professional and thorough. Friendly service and they explain my options and care about me and my vehicle. More

by sisaac8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessi
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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