AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,319 Reviews of AutoNation Toyota Tempe - Service Center
I think that they don’t have the staffing to handle the customer load. I arrived at 10:20am for a 10:30am appointment. I was approached by someone who was not my service representative. He notified me that customer load. I arrived at 10:20am for a 10:30am appointment. I was approached by someone who was not my service representative. He notified me that my service representative was busy. The time at this point was 10:45am. My service was completed at 1:30pm. I only needed an oil change and the fluids topped off. I told them that Costco does my tire rotations and my brakes were recently serviced. More
Always count on having to wait at least 15-20 minutes to drop your vehicle off. Now that I have been going here for about 4 years, I have adjusted to a little extra time with them for everything. drop your vehicle off. Now that I have been going here for about 4 years, I have adjusted to a little extra time with them for everything. More
Service Department is well run - timely, good work. Sales Dept. is struggling with inventory due to COVD, probably like any other car dealership. Sales Dept. is struggling with inventory due to COVD, probably like any other car dealership. More
When I arrived I was greeted right away and checked in. After check in I waited approximately 30 minutes to be assisted by a service team member. Note that I arrived before two cars and those cars were ser After check in I waited approximately 30 minutes to be assisted by a service team member. Note that I arrived before two cars and those cars were service and attended right away. After waiting 30 minutes I exited my truck and inform the rep that greeted me that I have my infant soon in the truck and my appointment is 30 minutes behind schedule. Few minutes go by and service rep greeted me, but did not acknowledge the late appointment. Upon picking my truck everything was fine outside of the dealer ship not washing my truck More
Service Advisor was friendly and knowledgeable. Purchased my car there about 5 years ago and have had positive service experiences ever since. Would recommend to friends. Steve R. Purchased my car there about 5 years ago and have had positive service experiences ever since. Would recommend to friends. Steve R. More
My scheduled advisor was off, but a new one eventually took over. There was no upselling and the oil change took a couple hours. It got hairy when picking up my vehicle, seemed everyone was done at the sa took over. There was no upselling and the oil change took a couple hours. It got hairy when picking up my vehicle, seemed everyone was done at the same time and the valet had trouble finding keys, but it worked out. Overall, I think Autonation may be my favorite over Riverview and Big Two. More