AutoNation Toyota Tempe - Service Center

Eddie has handled multiple service appointments for each of my two Toyota vehicles over the past few years and has without exception provided excellent service. His efficiency, communication, and profession of my two Toyota vehicles over the past few years and has without exception provided excellent service. His efficiency, communication, and professionalism are all outstanding, as is the case with the other individuals at the dealer. More

Appreciate the estimate given so I can utilize going to the gym using the free service of taking the customer within a 10 mile radius. The concern is I asked how late for pickup. I was advised to call aro the gym using the free service of taking the customer within a 10 mile radius. The concern is I asked how late for pickup. I was advised to call around 2pm for a pickup of 230. Around 4 the driver called to say it would be another 30-45 minute as he was the only driver. I had to call a friend to pick me up and take me to the dealership. I would suggest developing quality control for this service. I'm very patient and understand a delay, but the delay was excessive. More

Had my car serviced this week at AutoNation in Tempe and they were very efficient and I was impressed with Jessi and his customer service skills. Will definitely be back for my next service. they were very efficient and I was impressed with Jessi and his customer service skills. Will definitely be back for my next service. More

They did the work, no muss no fuss. They seem honest, which I appreciate! Thank you for doing a good job! They seem honest, which I appreciate! Thank you for doing a good job! More

I had the pleasure of working with Ricardo (Cashier) and Michael Conner for my first service appointment on my new 2021 Toyota Rav4. They were very welcoming and ready to assist. I was a little disappointed Michael Conner for my first service appointment on my new 2021 Toyota Rav4. They were very welcoming and ready to assist. I was a little disappointed in Jean's customer service skills at the Rental desk due to her lack of helping the customer when there were multiple people in line waiting to be helped. Every time I interact with her I get a sense of "Don't want to be here." Other than that, no complaints here! My process was quick and easy even though I was not able to use a Toyota rental, they did cover a rental and shuttle service from Enterprise to accomodate me. AutoNation Toyota is awesome! More

I trust Mr Rich Taylor with my vehicle needs. I went in for a set of new tires and everything went well. I went in for a set of new tires and everything went well. More

This dealership needs to restructure the Cashier & Valet situation. It should not take 30 minutes to pick up my car. One Cashier working and the ticket is never in their files so they have to spend 5 minu situation. It should not take 30 minutes to pick up my car. One Cashier working and the ticket is never in their files so they have to spend 5 minutes searching out the Advisor to get the invoice. That is excruciating when there are several people in line waiting to pay and they have to do that for every person. For the Valet, there were 7 people standing out in the heat at the Valet and noone showed up for 15 minutes. I had to get the attention of the Service Director for assistance. More

Eddie was my service rep, he did a nice job of informing me of my vehicle work, results and meaning. He has a great “car side” manner :) me of my vehicle work, results and meaning. He has a great “car side” manner :) More

Prompt friendly service always and reminders about recalls. Glad we bought our 2020 Corolla from this dealership. recalls. Glad we bought our 2020 Corolla from this dealership. More

After a long road trip they serviced my car quickly and made sure everything was okay. Great job! made sure everything was okay. Great job! More