Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Toyota Thornton Road
Lithia Springs, GA
1,078 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
July 28, 2021
Dennard in the service department was wonderful!! I only wish my car would tell me when it’s not going to start!!!! It’s not even 1year old!!!!!!😩 wish my car would tell me when it’s not going to start!!!! It’s not even 1year old!!!!!!😩 More
by Holly
Employees Worked With
Dennard
July 26, 2021
I recently made an appointment for standard oil change and tire rotation. When I showed up early the service attendant noted that I had misread the date by one week. He took me in anyway and the service and tire rotation. When I showed up early the service attendant noted that I had misread the date by one week. He took me in anyway and the service was finished in 2 hours. That is great customer service. More
by Ed
Employees Worked With
Dannerd
July 25, 2021
Service people were courteous and service was completed in a reasonable length of time. However, they failed to reset the computer, so I am still getting the "Maintenance Required Soon" message every time in a reasonable length of time. However, they failed to reset the computer, so I am still getting the "Maintenance Required Soon" message every time I start the truck. I called and asked if I needed to come back in or if someone else like AutoZone could reset it. I was told someone would get back to me with that information. Still waiting for that call. More
by mike
Employees Worked With
Courtney Golder
July 24, 2021
Staff was Great, especially Jade Brannen GM. He stayed on top of our concerns with the headlights and made certain it was resolved. Best experience my wife and I have ever had in our many car purchases. top of our concerns with the headlights and made certain it was resolved. Best experience my wife and I have ever had in our many car purchases. More
by terrylrogers
Employees Worked With
Lamin Tambajang and Jade Brannen
July 24, 2021
Service was absolutely great. Them guys are team players. Wait time wasn’t as long as estimated. I’ll always return my vehicle back at Thornton rd service center Wait time wasn’t as long as estimated. I’ll always return my vehicle back at Thornton rd service center More
by Meek
Employees Worked With
Courtney
July 23, 2021
Saved from a zero by employee Ravon. Computer system sucked! After scheduling online I wasn’t in the computer when I arrived. Ravon is great! He acted as if I was scheduled and got the job done! sucked! After scheduling online I wasn’t in the computer when I arrived. Ravon is great! He acted as if I was scheduled and got the job done! More
by Grannyat241
Employees Worked With
Ravon Tolliver
July 23, 2021
AutoNation Toyota Thornton Road and Omar were wonderful to work with. Omar was very helpful and courteous to answer all the questions my husband and I had. We are out of state and Omar went out of his wa to work with. Omar was very helpful and courteous to answer all the questions my husband and I had. We are out of state and Omar went out of his way to do a video of the vehicle we were interested in. In the video Omar was gratuitous enough to walk around the vehicle and point out any imperfections such as scratches or dents so there would be no surprises. The vehicle was in great shape and we decided to purchase, being from a different state, Omar was able to walk us through the process, keep us in the loop and go out of his way to track down finance paperwork. He could of just ignored us but Omar was very professional and made us feel comfortable purchasing a vehicle from them. Omar has stayed with us even after the paperwork was completed and has continued to help support us with the transfer of the vehicle. I give Omar as well as AutoNation Toyota Thornton Rd five stars for the way they handled out of state buyers and their professionalism. Thank you for making the purchase of our new vehicle easy and comforting. More
by Tshadley18
Employees Worked With
Omar
July 22, 2021
Upon arrival service adviser didn’t initially greet my son or I just began writing VIN# didn’t explain what our first service covered nor on pick up either. Was disappointed because I wanted to my 17yr to son or I just began writing VIN# didn’t explain what our first service covered nor on pick up either. Was disappointed because I wanted to my 17yr to understand the process when getting his car serviced. More
by CManuel
Employees Worked With
He never shared his name
July 20, 2021
Excellent service advisor cory. I needed rotation, got my info and took my keys. Told me it would be an hour. He gave me the keys back in 45 mns. I m happy info and took my keys. Told me it would be an hour. He gave me the keys back in 45 mns. I m happy More
by mohamed.elkhattabi@gmail.com
Employees Worked With
Cory
