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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.4
1,074 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,074 reviews

April 17, 2011

I negotiated a sales price for a brand new vehicle and had it in writing; in addition, I was offering to pay the sales price advertised on the internet -- that price was a gimmick! I confirmed 2 days pri More

by jabberjaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milton Andrews and the internet Manager (female)
Apr 26, 2011 -

AutoNation Toyota Thornton Road responded

As you know based on our conversation, the particular circumstances in this case reach far beyond everyday dealer activity. You received pricing on a Sun, the 10th; then came to the dealership on Sat, the 16th of April. In the meantime, the incentives changed due to conditions beyond our local control, and, in fact, due to issues overseas in Japan manufacturing plants. Therefore, we were required to change our online pricing. We are a dealership that conducts over 45% of its sales from online buyers, we do not condone changing prices mid-month. We respect each and every lead weather it comes through the front door or the internet. Complete customer satisfaction is a priority for us and we do aim to offer the best for each of our customers. Regards, Mark Capozza, GM

April 08, 2010

Was almost sold a new Toyota Highlander with "47" miles on it, but found out several days later that it was a demo model with 4,000 miles on it. The salesman didn't know-fair enough, but the lack of commu More

by LRAUTO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales 1
May 03, 2009

I was given an excellent Internet price ($21,441) on a new 2009 V6 Rav4 by Cleo. I arrived at the dealership and was assured that the car I wanted could be delivered the next day, so I filled out all of t More

by jaberwok
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cleo Ricks, Leslie Finklea, Tony Lankson, Lewis Carter
July 20, 2007

I took my car in to be repaired due to the transmission slipping. I was told it was the computer system and it had to be reset. It still continue to slip so I took to another dealership. There were 2 mo More

by stretchuga100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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