AutoNation Toyota Thornton Road
Lithia Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Kayla was excellent in helping me and finding the perfect truck for me. The final delivery prep took a little longer than anticipated but overall a very good experience! truck for me. The final delivery prep took a little longer than anticipated but overall a very good experience! More
As the Sales Manager of AutoNation Thornton Road has promised, the buying experience was hassle-free and no stress from start to finish. My personal preference in how I would like to conduct business wa promised, the buying experience was hassle-free and no stress from start to finish. My personal preference in how I would like to conduct business was respected. There was no pressure. I was offered the very best deal as the generous SM beat all the offers I got from other Toyota dealers. The brand-new factory fresh car came as per my specifications, with additional features at no extra cost. When my family and I came to their dealership to pick up the car, it was ready with a red bow. The Sales Associate continues to send me follow up emails after the sale. I would buy again from this dealership. And will not hesitate for a moment to refer my friends. More
I purchased a lightly used Lexus ES-300H and overall this was a great experience and I'm very happy with the car and the value received. I did experience two things of concern that I'll provide as feedback. was a great experience and I'm very happy with the car and the value received. I did experience two things of concern that I'll provide as feedback. First, during the test drive I pointed out to my salesperson that the Tire Pressure sensor light was on. He stated that he would have service take care of that before I left with the car. This did not happen and in fact I found that the tire pressure for all 4 tires was 11 pounds lower than the sticker recommended. My 2nd issue was that on the web site description and on the iPacket llnk sent to me, it was very clearly stated in the AutoNation dealer notes that a Smart Access Key card was included with the car. I pointed this out to the salesperson and he advised that he would track it down and Fedex it to me. When I checked back in a couple days later he just simply stated "We don't have it" and there was no further effort made to compensate for or explain this. Considering that I had been told that the car's previous owner is actually an employee of the dealership now, I found this low effort very disappointing. I also inquired about the owners manual and if there was a 2nd key fob and all I got back was a dismissive No. Otherwise the experience was good and I found the finance manager I worked with to be top notch and thorough. More
Quiero compartir mi experiencia porque me siento muy decepcionado con la forma en que se manejó la compra de mi vehículo. El vendedor Landy Soto me ofreció una Toyota RAV4 idéntica a la del esposo de mi decepcionado con la forma en que se manejó la compra de mi vehículo. El vendedor Landy Soto me ofreció una Toyota RAV4 idéntica a la del esposo de mi prima, asegurándome varias veces que tenía el sistema Blind Spot Monitor, que detecta si vienen vehículos al colocar la direccional hacia la derecha o izquierda. Le dejé muy claro que ese era el detalle más importante para mí antes de hacer el cambio, y él me aseguró que el vehículo sí lo traía. El día de la entrega, el señor Soto me llevó la camioneta a las 10 de la noche al lugar donde yo estaba. En ese momento lo vi como un buen gesto, pero por la hora y la confianza que tenía en él, no revisé todo con detalle. Al día siguiente me llevé varias sorpresas: el vehículo no traía los tapetes originales, una de las llantas estaba con solo 22 PSI, y lo peor de todo, no tiene el sistema Blind Spot Monitor que me garantizó que sí venía incluido. Aclaro que entregué un Toyota Corolla LE 2025 con menos de 10 000 millas, en perfecto estado y con sus tapetes originales que me habían entregado en otra sede de Toyota. Además, pagué unos $150 más por esta RAV4, creyendo que estaba recibiendo una versión superior y más equipada. Hoy me encuentro con una deuda de 60 meses por un vehículo que no cumple con lo prometido y que realmente no representa ninguna mejora significativa, más allá de un poco más de espacio. He intentado comunicarme con el concesionario, pero nadie asume responsabilidad ni me ofrece una solución. Esta situación me ha generado mucho estrés y frustración, porque confié en la palabra del vendedor y en el respaldo de la marca Toyota. Hoy me siento engañado y defraudado, con una deuda a largo plazo por un vehículo que no tiene lo que se me prometió. Comparto esta reseña para que otros clientes tengan cuidado: no confíen solo en lo que les digan de palabra, revisen el carro con calma antes de firmar y asegúrense de que todo lo prometido esté realmente incluido. Lo que me pasó fue injusto y poco profesional, y espero que Toyota tome cartas en el asunto y me dé una solución justa. More
I went into auto nation after a referral for Greco! He was wonderful. He took time with me and worked hard to find a used vehicle for me. He went over and beyond! If you need a vehicle go see Greco He was wonderful. He took time with me and worked hard to find a used vehicle for me. He went over and beyond! If you need a vehicle go see Greco! More
Ahmed does a fantastic job articulating what's needed and making sure I'm aware of what's going on with my vehicle, while also getting me out in a timely fashion. Thanks again! making sure I'm aware of what's going on with my vehicle, while also getting me out in a timely fashion. Thanks again! More



