AutoNation Toyota Thornton Road

This was my best ever car buying experience. From my initial online chat with e-Commerce Manager; Lamin Tambajang to what turned out to be world-class customer service from Toyota Sales Retail A From my initial online chat with e-Commerce Manager; Lamin Tambajang to what turned out to be world-class customer service from Toyota Sales Retail Associate; Tionna Pleasant, Sales Consultant Troyce Martin, and the follow up email from AutoNation Toyota Thornton Road General Manager Jade Brannen. If you are in the market for a new car... this is the auto dealership of choice that I recommend. BTW I am loving my new Camry! More

My experience at the dealership was awesome from the time I entered onto the red carpet entrance until I completed my visit. I entered onto the red carpet entrance until I completed my visit. More

My advisor Mr. Cox was outstanding. He was so professional and explained my services performed and those that were needed. Great service received. Cox was outstanding. He was so professional and explained my services performed and those that were needed. Great service received. More

This dealership experience overall has been positive. My experience with this service representative was very pleasant. My experience with this service representative was very pleasant. More

Good service. Dealership called to confirm appointment. Clean facility and prompt service. I appreciate their follow through and explanation. Dealership called to confirm appointment. Clean facility and prompt service. I appreciate their follow through and explanation. More

Good service. Honest and clean facility. The attendant was very courteous and kept me informed about my vehicle. He didn't try to up sale me. Honest and clean facility. The attendant was very courteous and kept me informed about my vehicle. He didn't try to up sale me. More

I was very pleased how Toyota on Thornton Rd was very pleasant my appointment was for 1 pm and I was walking out the door around 2 pm very outstanding... Thank you again for the great service that you a pleasant my appointment was for 1 pm and I was walking out the door around 2 pm very outstanding... Thank you again for the great service that you always provide to me. More

Rick was very nice and knowledgeable about my Rav 4. He told me how long it would take and then called me when it was ready! He told me how long it would take and then called me when it was ready! More

I bought a 2022 Toyota Corolla. Love the car, did not enjoy the sales experience. I came in with a pre approval through my bank and the team advised me they don’t accept pre approva Love the car, did not enjoy the sales experience. I came in with a pre approval through my bank and the team advised me they don’t accept pre approvals through my credit union. This was after I put a deposit on my car. They should’ve been more clear as to the financing aspect (I would have left and went to another dealer had I known this). I should’ve been able to use my credit union. I also ended up paying more for the car than what I wanted to as they added all this additional stuff (my fault for not saying no and not walking away). Overall, the sales experience was not enjoyable and while I love my car, I’m not happy knowing I paid almost 10k more that MSRP (again not blaming sales associates as it’s their job to do this and I should’ve been tougher with what I wanted to pay). More

Happy to be a customer at this showroom and it was great experience with our new RAV4. Special thanks to the Ornella Macfarlane experience with our new RAV4. Special thanks to the Ornella Macfarlane More