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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.4
698 Reviews

698 Reviews of AutoNation Toyota Thornton Road - Service Center

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August 19, 2025

Service is provided as described, efficient, timely considerate, courteous. Making appointments is easy and accepted upon arrival. I’m a very long standing buyer and service customer who looks to thi More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maranda and Brian
Aug 21, 2025 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 18, 2025

"Q" was very good. He was working circles around the other team members. Thank you. Not sure how to spell his name - he said just call him "Q" More

by teresablackwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quantarez
Aug 20, 2025 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2025

Good experience AHMED in service department was Great And helpful to me .I did have a lil miscommunication but helped me so overall it good More

by dlivelifelovelife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Aug 04, 2025 -

AutoNation Toyota Thornton Road responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

July 31, 2025

First time customer,great place I didn't have appointment but was treated very well . Things was explained to me this is the place to come .I will recommend to friends More

by gpatterson2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Que
Aug 04, 2025 -

AutoNation Toyota Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

Excellent service department! It was easy to schedule an appointment online and I received immediate attention as they addressed my car’s issues. Ravon was my advisor and he w More

by TVWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon
Jul 17, 2025 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 05, 2025

They always do an excellent job on the repairs and service on my Toyota. I would recommend this dealer to anyone! More

by wmadd44@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joush
Jul 10, 2025 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

July 02, 2025

I brought the car in for an issue that a local shop could not fix. Toyota had no issue resolving the problem. Did it cost more? Yes. Was it with it? Yes. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Jul 06, 2025 -

AutoNation Toyota Thornton Road responded

Hi Ray, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2025

Technician was personable and knowledgeable. One of the better experiences I’ve had getting my car serviced since the last almost 3 years. More

by kerrib4bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q L
Jul 02, 2025 -

AutoNation Toyota Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

They were on time, and kept me updated! They delivered the vehicle at the projected time which I really appreciated. More

by AC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 20, 2025 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 02, 2025

Had an oil change done on a Saturday afternoon. The service was exceptional. Ravon, my service assistant made sure I received not only the oil change with my coupon but informed me it included a fr More

by CJ Styron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon
Jun 06, 2025 -

AutoNation Toyota Thornton Road responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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