AutoNation Toyota Thornton Road - Service Center

Poor service and dishonest service reps. They overcharge and lie about why. They claimed my truck held 7 quarts of oil when the owners manual only calls for 6. They overcharge and lie about why. They claimed my truck held 7 quarts of oil when the owners manual only calls for 6. More

Purchasing the car was a good experience, nice sell man. At my 5,009 mile check it was fast but they didn’t reset my dashboard but luckily my grandson reset it and I didn’t have to return but overall it was At my 5,009 mile check it was fast but they didn’t reset my dashboard but luckily my grandson reset it and I didn’t have to return but overall it was good. More

Definitely much better than a few years ago. Regular maintenance service is much faster now and I’m usually out within an hour. Regular maintenance service is much faster now and I’m usually out within an hour. More

Jareem has excellent customer service skills . My only complaint is that they adjust my seat from where I had it. I could barely squeeze my legs in when I picked it up. My only complaint is that they adjust my seat from where I had it. I could barely squeeze my legs in when I picked it up. More

It was fine. If I could critique anything, I would say to throw a few thousand bucks at the customer waiting area for modernization, comfort, and aesthetics. I t If I could critique anything, I would say to throw a few thousand bucks at the customer waiting area for modernization, comfort, and aesthetics. I think that it would not be unfair to say that it could use a facelift. Richard Nicely was my service advisor and was as good as anyone could ask. I was in for two recalls, one was corrected and parts were ordered for the other. Everything was good. More

They used to send coupons, for oil change , and they used to help me a lot, hopefully they can send the coupons again, because the repair are expensive and sometimes this can of coupons help a lot 😀😀 to help me a lot, hopefully they can send the coupons again, because the repair are expensive and sometimes this can of coupons help a lot 😀😀 More

Excellent Service. I was in and out for the oil change without a problem. I received information about future service needs and future cost. Thank you! I was in and out for the oil change without a problem. I received information about future service needs and future cost. Thank you! More

Excellent Service. I was in and out for the oil change without a problem. I received information about future service needs and future cost. Thank you! I was in and out for the oil change without a problem. I received information about future service needs and future cost. Thank you! More

Richard was kind and letting me know what was going on with my car and it didn't take long to do what they had to do to the car great customer service. with my car and it didn't take long to do what they had to do to the car great customer service. More

Very efficient dealership compared to other Toyota locations I have been serviced at. First-timer at this location and services for an oil change. Price was higher than expected but with great custome locations I have been serviced at. First-timer at this location and services for an oil change. Price was higher than expected but with great customer service and being serviced quick, I am going to return. One unique thing that do differently is giving a printed out sheet of repairs needed with estimate prices next to it. More