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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
696 Reviews

696 Reviews of AutoNation Toyota Thornton Road - Service Center

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March 31, 2023

Very quick service. Had my oil changed and multi point inspection and was only there 45 minutes. As always, my service advisor Anthony Cox did an exceptional job He’ More

by Stresseddadof3teens
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 03, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 28, 2023

Good service I’m so pleased I’ve been a customer for years thank you so much More

by margaretdelerme
Recommend Dealer
Yes
Employees Worked With
Anthony he’s the best
Apr 01, 2023 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

Jareem Hermon was very professional. The department that takes calls and say someone will call back sucks. More

by jtoyota
Recommend Dealer
No
Employees Worked With
JAREEM HERMON
Mar 31, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 20, 2023

Tire rotation - found lug nuts on all four wheels were left loose by the dealer when I had brakes brakes worked on two days later! How many other vehicles left the shop in this condition????? More

by MICHAEL NORRIS
Recommend Dealer
No
Employees Worked With
Jareem
Mar 23, 2023 -

AutoNation Toyota Thornton Road responded

Hi Michael, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

March 17, 2023

My service tech was GREAT! !!! My car was completed; however, sticker not put properly on my car windshield. Thank you for great service from start to finish. It is greatly ap More

by MONICABROWN133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Mar 21, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 12, 2023

Auto Nation Toyota on Thornton rd in Lithia Springs is a dependable place to brin my car for service. I especially like working with my service advisor, Anthony Cox.. He is thorough as he analyzes the needs More

by Gina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Mar 14, 2023 -

AutoNation Toyota Thornton Road responded

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 10, 2023

They are fast, straight to the point and they always tell me the truth instead of taking advantage and ripping me off. My car is always in and out when I go for maintenance. More

by daynedibella9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 13, 2023 -

AutoNation Toyota Thornton Road responded

Hello Dayne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 08, 2023

I made an appointment for an oil change and tire rotation. I got to the dealership on time for my appointment. My check in process took way to long, as my service advisor was nowhere to be found. More

by huffnhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
Mar 11, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Thornton Road take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6082. We would appreciate the chance to turn your experience around.

March 03, 2023

I always get good services in Toyota Thornton Road, it is the best, Thank you. More

by 03turnout-corbels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remembered
Mar 07, 2023 -

AutoNation Toyota Thornton Road responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 02, 2023

My check in process was seamless. My coordinator Ravon was polite and professional. He kept me updated on the process and provided me with a discount due to the timely manner of my v More

by Mnovoa59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven
Mar 06, 2023 -

AutoNation Toyota Thornton Road responded

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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