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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

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December 05, 2022

The advantage was great the customer service was great my hard one's great I would recommend tell you the nation to anyone that I know now I would recommend anyone to that service department More

by Denniscurry865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future. Take care!

December 03, 2022

Awesome crew got me in for a pm and was in and out within 1 hour, that is being first inline though. More

by fch1917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 06, 2022 -

AutoNation Toyota Thornton Road responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 01, 2022

Courtney Golder has been my Toyota advisor three times now, for the third time I requested him. I love his customer service and how he keeps in communication with me when my car is being serviced . He is More

by schvell51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
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Dec 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you need more help, our team is available to talk -- safe travels!

December 01, 2022

Service was on time, Ravon was Great Respectful and greeted with a positive attitude. Thank you More

by genevadenise04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon
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Dec 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 29, 2022

They are knowledgeable about the vehicle. They are pleasant. They work with you to set an appointment that is best for you. More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Nov 30, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Excellence 360. I love this place, it is like home for me. Juan R. was fantastic!! More

by dorothycallies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Nov 29, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Very kind and helpful to my car’s needs. I will come back again soon! More

by sunflowergirl0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
7268 Richard Nicely
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Rick assisted me this time and he was great. My car was serviced and done at an appropriate time. More

by Ashanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello Ashanta, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Good and efficient services promptly. My services were done in a timely manner. Good explanation of services options and recommendations More

by fowowet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2022

Poor service all around and I had to bring my truck back because they did not fix it right and I had to wait 6 hours and it still wasn’t right poor service will not go back at all More

by Willie farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Di David
Report | Print
Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi Willie, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

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