AutoNation Toyota Thornton Road - Service Center

I brought in two vehicles on two different days 7 hours on each wait time hours on each wait time More

excellence, honesty, friendship respect your time and your space. Quality service. Tank you very much your space. Quality service. Tank you very much More

AutoNation Toyota Thornton Rd, has the best service advisors I have ever encountered. They are courteous, knowledgeable, honest and friendly. The service team not only works diligently to make your r advisors I have ever encountered. They are courteous, knowledgeable, honest and friendly. The service team not only works diligently to make your repairs, but they are thorough and will immediately contact you if you have any additional repairs or they find any concerns to bring to your attention regarding your vehicle. They are also very honest for forthcoming with information; so if they don't see a problem will let you know. My advisor Rick is the BEST! I trust him explicitly with the care of my vehicle. He always listens to my concerns and keeps me informed. The service center is v very clean and comfortable to sit in if you wish to wait on your vehicle. More

Technicians were very friendly and helpful, explained clearly all the services done. Waiting time was reasonable. Always had a positive experience at this location. clearly all the services done. Waiting time was reasonable. Always had a positive experience at this location. More

My visit to the Toyota was excellent. Reynaldo treaded me with professionalism, keep me informed of additional repairs that my vehicle needed . Overall it was excellent. Reynaldo treaded me with professionalism, keep me informed of additional repairs that my vehicle needed . Overall it was excellent. More

The prices for the services are expensive but they were reasonably quick compared to other shops reasonably quick compared to other shops More

Service was prompt, thorough and efficient. Completed requested service and gave assessment of items needed in less than 2 hours. Completed requested service and gave assessment of items needed in less than 2 hours. More

Service books more appointments than staff to do the work. I had to wait 2 hours to get an oil change. work. I had to wait 2 hours to get an oil change. More

I have a 03 Camry and my check engine light was on. I was told it was my fuel pump and I was quoted a price for the part and labor. I informed The service advisor that some of my vacuum hoses had broke I was told it was my fuel pump and I was quoted a price for the part and labor. I informed The service advisor that some of my vacuum hoses had broken and i replaced them but I wasn’t sure if they were connected correctly. He was very helpful keeping me informed on what was going on with my car while I was waiting and he asked the technician about the hoses and they said they were good. I got my car back check engine light was off. The next day while driving to work boom check engine light back on. I called and told the same service advisor and I was told I would be charged a diagnostic fee again which didn’t sit well with me. I ended up going to a shop to get the job done. The vacuum hoses were too small and were kinked so it wasn’t letting the air flow correctly. I feel like I was basically charged for a part and labor I didn’t actually need. I won’t be returning. More

I feel like I was mugged and robbed! When I made the appointment I was told the cost would be @ $275 and would take about two hours. When the work was done it only took one hour but the When I made the appointment I was told the cost would be @ $275 and would take about two hours. When the work was done it only took one hour but the total charge was $344! I won’t be doing business with you anymore!!! More