AutoNation Toyota Thornton Road - Service Center

Juan did a great job. The appointment process needs work. The pickup process needs work. When returning to get my vehicle , I asked another Advisor where to pickup up my The appointment process needs work. The pickup process needs work. When returning to get my vehicle , I asked another Advisor where to pickup up my vehicle and I was told to see the advisor I checked in with. I wound up standing in the service drive looking around wondering how to contact my advisor while multiple employees looked at me and did not offer to help. Not a very friendly and welcoming feeling. More

Richard was polite and prompt with seeing my car though arriving early. Would recommend again! arriving early. Would recommend again! More

Excellent Customer Service from Anthony, my service advisor. This dealership is the only dealership that has been completely honest with me regarding the repairs needed for my vehicle. I've tried oth advisor. This dealership is the only dealership that has been completely honest with me regarding the repairs needed for my vehicle. I've tried other dealerships, but AutoNation is the best! I’ve been going to AutoNation for the past 2+ years and the service has been consistently excellent. Thank you! Ramona Franklin More

The advantage was great the customer service was great my hard one's great I would recommend tell you the nation to anyone that I know now I would recommend anyone to that service department hard one's great I would recommend tell you the nation to anyone that I know now I would recommend anyone to that service department More

Awesome crew got me in for a pm and was in and out within 1 hour, that is being first inline though. 1 hour, that is being first inline though. More

Courtney Golder has been my Toyota advisor three times now, for the third time I requested him. I love his customer service and how he keeps in communication with me when my car is being serviced . He is now, for the third time I requested him. I love his customer service and how he keeps in communication with me when my car is being serviced . He is a GEM! More

Service was on time, Ravon was Great Respectful and greeted with a positive attitude. Thank you greeted with a positive attitude. Thank you More

They are knowledgeable about the vehicle. They are pleasant. They work with you to set an appointment that is best for you. They are pleasant. They work with you to set an appointment that is best for you. More

Excellence 360. I love this place, it is like home for me. Juan R. was fantastic!! I love this place, it is like home for me. Juan R. was fantastic!! More

Very kind and helpful to my car’s needs. I will come back again soon! I will come back again soon! More