AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
683 Reviews of AutoNation Toyota Thornton Road - Service Center
The vehicle drop off and initial interaction was good. The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that i The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that it was ready 2 days ago. When I went to pkup the vehicle, it took 20 mins to get my car. I had to wait on the customer in front of me, but then I was handed my keys and my car was not where the advisor said it should be. After trying to call the service tech (no answer) the advisor had to walk the back and front lots to find my car. More
Thornton Road Toyota has had the best services that I have ever experienced at a dealership. Every 4-5 months that I get my car serviced, I never have a complaint about the workers nor staff, and I appr have ever experienced at a dealership. Every 4-5 months that I get my car serviced, I never have a complaint about the workers nor staff, and I appreciate everyone for all that they’re doing! More
Excellent attention, nice waiting area, great service, they keep you updated during your visit and short waiting time. Very happy I went there, i got more than expected. they keep you updated during your visit and short waiting time. Very happy I went there, i got more than expected. More
Service was great in the garage area however upon calling to ask if I could wait for my car I was told NO! And had to take a shuttle home and be picked up at home to come back even though there were people i to ask if I could wait for my car I was told NO! And had to take a shuttle home and be picked up at home to come back even though there were people in the waiting room so I I waited for my car there as well. Please address this issue. More