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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

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September 05, 2022

This visit was the best one in the several years I have had with this dealership in general. I gave the maintenance service one more chance. I had already made arrangements with Jim Ellis Toyota. I refus More

by rickyanonaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton. He was great
Sep 09, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 09, 2022 -

rickyanonaj responded

The sales department really needs to figure out how to treat a customer. The time is coming when dealerships will pay the price for how they treated their customers through the pandemic. You may think people forget but trust me we do not. Jim Ellis Toyota will have my car purchases in the future. I just bought a 2022 Tundra from them and it was a very pleasant experience with no surprises. I was even able to you use my own financing. Shame on auto nation for forcing customers to use the in-house lenders. I have purchased several vehicles from Toyota auto Nation and if I could I would take it all back. Shame shame!

September 05, 2022

I brought my car from them and that's the only place that I take for service and the service is wonderful I do not have no complaints More

by spencertonya593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but I give him a 10
Sep 09, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Sep 09, 2022 -

spencertonya593 responded

Thanks

September 04, 2022

This is a great place to get your vehicle service. Very nice workers and they get you in and out More

by Kichadngchado.cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Sep 09, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 02, 2022

I loved the quick service. I expected to be there for a long time because that’s what normally happens when your car is being serviced. I was out of there in a little over an h More

by Kamri Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi Kamri, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 01, 2022

Mr. Anthony Cox was absolutely amazing! From the moment that I pulled up to the AutoNation Service Center for my Toyota Tundra Anthony made me feel like a valued customer! He treated me with the utmost res More

by chambersbrothersflooring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Sep 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2022

The people are so thoughtful and considerate. Very professional egear to make your car need they priority. Thankyou! More

by Jazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison, Jose AntonioD
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2022

Very good atmosphere Josh my representative as an excellent personality and listens to my questions More

by harryjacksonuk36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 04, 2022 -

AutoNation Toyota Thornton Road responded

Harryjacksonuk36, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2022

I really appreciate them taking care of my vehicle. I was told I was gonna get a new headliner because it was in for a recall. On 2018 Toyota Tacoma had a week on 3rd light. I appreciate them give me a More

by Charles Bellino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2022

Service professionals delivered excellent and timely service. My daughter was able to return to school, with no worries. Thank you. More

by BSaintvil12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew their names. My daughter spoke highly of the service professionals.
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2022

Me encanta el servicio es muy eficiente y muy rápido y volveré cada ves que mi auto nesesite servicio gracias More

by Ivan Quintanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Becton
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hola Iván, gracias por tu valoración positiva. Estamos felices de haber sido de servicio para usted. Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

Sep 05, 2022 -

Ivan Quintanilla responded

Thank you so much

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