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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
688 Reviews

688 Reviews of AutoNation Toyota Thornton Road - Service Center

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June 20, 2022

Staff were professional, prompt, courteous, and answered all my questions, No delay even as a walk in. More

by Williams7523
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denward
Jun 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

No complaints what so ever! Great customer service from everyone I came in contact with. Joshua was my advisor most of the time and he was Awesome! I will keep going back and I More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future. Take care!

June 18, 2022

Love the service. Very fast and affordable. I would recommend them to a friend for any type of service. More

by Tracycoakley2426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony was very nice and informative.
Jun 21, 2022 -

AutoNation Toyota Thornton Road responded

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

June 17, 2022

Exceptional Service, my normal service tech was not there but the new tech helped me just the same. More

by melissarbevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Jun 19, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2022

I have not bought a car here but I use this dealership for service for a Toyota I bought elsewhere. The people in the service department are always extremely polite and willing to help. Everything takes l More

by sd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 20, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2022

Great communication. Friendly advisor. Timely waiting time. I don’t have anything else to say More

by gerard3706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
9789 Ravon Tolliver
Jun 21, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2022

Great service very professional and always get me in and out always let’s me know what work needs to be done More

by Patricia Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi Patricia, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

AutoNation Toyota Thorton Rd takes great care of my vehicle. Making appointments is easy and on time and their staff and customer service are great to work with. I leave their shop feeling confident my More

by swjaake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Jun 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

Phoned dealership to request re recall info. I was told that the recall service could be handled. I was given an appoinment of 9am 6/15. When I arrived at service department, I was told that More

by eleanorblanton
Recommend Dealer
No
Employees Worked With
Courtney Golder (Was not available)
Jun 18, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Thornton Road take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

Jun 18, 2022 -

eleanorblanton responded

There is no need for my response. I haved expressed my opinion and there is nothing else to be said. All I ask is if and when the parts for this recall come into your servicec center, that I be notified.

June 15, 2022

Professional thorough and responsive. Josh kept in contact concerning the repairs of my 2007 Tundra. More

by Pneidlinger2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 16, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you have any further questions, please give us a call. We're always happy to help! Take care!

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