AutoNation Toyota Thornton Road - Service Center

I received a call about a free courtesy oil change. I asked what was the catch since nothing is free. The service rep advised they haven’t see me in a while and just wanted to show me they value my bus I asked what was the catch since nothing is free. The service rep advised they haven’t see me in a while and just wanted to show me they value my business even during Covid. I explained I moved 40 minutes away which was the reason they haven’t see me in a while. I scheduled my appointment and went a few days later. When I arrived the service was quick and fast. While waiting I was expecting to receive a long list of items that needed work or a conversation to buy my car. However at the end they advised my car is up to date on maintenance. Then the service rep stated your car is is in excellent shape and stated I should have it for many years with how I care for it. I was surprised and happy my worst thought didn’t come true. Finally I went somewhere without someone with a different motive. Would definitely commute back to this location for this excellent service. More

Awesome dealership! Had appointment same day and was out at a reasonable time. Great service Had appointment same day and was out at a reasonable time. Great service More

Automation has been serving my vehicle for approximately 3-years. I have always left satisfied. I enjoy the personalized service given by a dedicated service supervisor, In particular Anthony Cox. I do wi 3-years. I have always left satisfied. I enjoy the personalized service given by a dedicated service supervisor, In particular Anthony Cox. I do wish autonation could be more accommodating with the shuttle service and bring back the free carwashes. More

Service people were nice, but have to go back later because they had to order parts!😟 because they had to order parts!😟 More

I've had my car for 5 years now and had service with Auto Nation I like Ravon honest and patient Guy Auto Nation I like Ravon honest and patient Guy More

Great service department, received what I asked for, service done in short time, paided and went home. service done in short time, paided and went home. More

It ok I been dealing with Toyota for a lot of years in they always treat me really good they always treat me really good More

Easy to get an appointment. Employees are friendly and knowledgeable. Do excellent work. Waiting time was good. Employees are friendly and knowledgeable. Do excellent work. Waiting time was good. More

The service itself was great , but customer service does not keep the customer in the loop. I had to call just on several occasion just to get an update on the progress of the repairs. That needs to be re not keep the customer in the loop. I had to call just on several occasion just to get an update on the progress of the repairs. That needs to be remedied. More

My service agent Darius Johnson was very professional and great to work with. He made my visit pleasant, and he communicated exactly what was going to be performed on my vehicle. great to work with. He made my visit pleasant, and he communicated exactly what was going to be performed on my vehicle. More