AutoNation Toyota Thornton Road - Service Center

I had a great experience yesterday with Courtney. Wait was short and got my recommendations plus new brakes as needed. My visit was one of the best in awhile. Wait was short and got my recommendations plus new brakes as needed. My visit was one of the best in awhile. More

I was greeted courteously by the customer care associate who serviced my vehicle. I'm always greeted very courteously and my service is always what is expected who serviced my vehicle. I'm always greeted very courteously and my service is always what is expected More

Great service department with a professional attitude and attentive to the customers needs. Love it here attentive to the customers needs. Love it here More

Poor customer service and waste of time for just oil change. Very unprofessional customer service at this dealership change. Very unprofessional customer service at this dealership More

I am please with the fast professional service that I receive from Toyota AutoNation - Lithia Springs. They get you in and out in a timely fashion. receive from Toyota AutoNation - Lithia Springs. They get you in and out in a timely fashion. More

Always a long wait in the service department. The people I’ve worked with don’t keep you informed The people I’ve worked with don’t keep you informed More

I went to get my software updated. I also had plenty of questions about warrantees and things like that. Mr. nicely was my advisor, and he was awesome. Any and all questions that I had I also had plenty of questions about warrantees and things like that. Mr. nicely was my advisor, and he was awesome. Any and all questions that I had he answered very positive environment. More

Great Customer Service. Received detailed information regarding recall and repairs. Issues were resolved in a timely manner. Received detailed information regarding recall and repairs. Issues were resolved in a timely manner. More

Like the fact that advisor saw that I was on crutches and went the extra miles for me by making sure I was sitting when he was explaining what was going on with my car went the extra miles for me by making sure I was sitting when he was explaining what was going on with my car More

The service was awful. I had a 9:45 appointment did not take my truck back until 12:00 and also lost my paperwork, I was at the service center for at least 6 hours waiting I had a 9:45 appointment did not take my truck back until 12:00 and also lost my paperwork, I was at the service center for at least 6 hours waiting for my truck to be serviced. The service manager or whoever needs to see that this never happens again to any of the customers, This service took place at the Auto Nation on Thorton Road. If the service is not changed, you will lose customers. Thank you More