AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
683 Reviews of AutoNation Toyota Thornton Road - Service Center
Informative friendlyI wish you texted or called me to Informative friendly I wish you texted or called me to inform me about additional services needed on my car then it could have been done in a timely Informative friendly I wish you texted or called me to inform me about additional services needed on my car then it could have been done in a timely manner More
I had an appointment at 1030 am for services. I arrive at 1023 am. The waiting period for an oil change and tire rotation was over 2 hrs. Besides, the wait time staff were friendly. The waiting area was clea 1023 am. The waiting period for an oil change and tire rotation was over 2 hrs. Besides, the wait time staff were friendly. The waiting area was clean and comfortable but cold. However., there was wifi, no complimentary snacks/ drinks, nor coffee, More
I needed a tire. Jason was great. He explained and gave me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a grea me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a great tire and was ready to go in an hour. Thank you Jason! More
My service appointment was at 8:30 am. I left the dealership at 1:00 pm. My rep, Mitch, was very professional, courteous and hustled the entire 4.5 hours I was there. The service I receive is good. dealership at 1:00 pm. My rep, Mitch, was very professional, courteous and hustled the entire 4.5 hours I was there. The service I receive is good. But having to wait so long after making an appointment is not good. More
Besides the long wait, service was very good with detailed information given. Reinaldo Glen helped me so much and made my experience spectacular. Even though he came with bad news about my car he mad detailed information given. Reinaldo Glen helped me so much and made my experience spectacular. Even though he came with bad news about my car he made sure I was taken care of. When I go back to Auto Nation i’m Thornton Rd, Reinaldo will be the only person I would work with, even though I got on his nerves. Thanks Reinaldo!!! More
The Service employee that took care of us was outstanding. 5 stars for Mitch. They were prompt and were fabulous at communicating with us about the service needed on our van. Our maintenance was outstanding. 5 stars for Mitch. They were prompt and were fabulous at communicating with us about the service needed on our van. Our maintenance was completed before the estimated time. More