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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
687 Reviews

687 Reviews of AutoNation Toyota Thornton Road - Service Center

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October 19, 2021

AutoNation Toyota staff were professional and courteous. Services was performed in a efficient and timely manner. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GOLDER,COURTNEY
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Oct 22, 2021 -

AutoNation Toyota Thornton Road responded

Hi Carolyn, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2021

The worst experience and services. This location has worst services comparing to the others AutoNation Toyota. More

by vm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
MITCHELL,RECARRDIO.
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Oct 18, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

October 04, 2021

Never wash my SIENNA Never check the sensors Never put Never wash my SIENNA Never check the sensors Never put the sticker for next service More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name
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Oct 07, 2021 -

AutoNation Toyota Thornton Road responded

Hi Jay, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 19, 2021

Ricky took care of me and I was pleased and would return to Toyota because of him More

by GPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
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Sep 25, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2021

Informative friendlyI wish you texted or called me to Informative friendly I wish you texted or called me to inform me about additional services needed on my car then it could have been done in a timely More

by nic_ria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
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Sep 24, 2021 -

AutoNation Toyota Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 18, 2021

Very helpful did take time to fix. Took me to return the rental and did what they could not to make the bill so high. More

by sharmeen3252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky and Anthony
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Sep 24, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Excellent service; Excellent professionalism; Dennard goes beyond most to make certain your service experience is a very good one… More

by Livsey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard
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Sep 23, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thanks for your praise and kind comments about our team. We're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2021

The service area where the service advisor are located was clean and the waiting area was clean everyone had on their 😷 including myself. More

by jackie061364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. R. Glen
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Sep 18, 2021 -

AutoNation Toyota Thornton Road responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 15, 2021

Bought my car from this dealership because of the Welcoming environment nice ,professional people.Pricey compared to other places though . More

by b.chamssi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simo khatabi
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Sep 17, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2021

I needed a tire. Jason was great. He explained and gave me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a grea More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 17, 2021 -

AutoNation Toyota Thornton Road responded

Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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