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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

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August 30, 2021

The service team is amazing. Everyone is helpful and friendly. Jason was very professional and helped me understand any and all recommendations for my vehicle without pressuring me to get any of it done More

by Shauna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 04, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

Excellent Service and my Service Adviser Reinaldo Glen was awesome. I will continue to have my car services there. More

by Tameka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
Aug 31, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2021

Busy place, but I learned a long time ago to not trust repairs done if mechanics aren’t Toyota Certified . More

by Helmerjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason K
Aug 31, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Service department was clean and staff was friendly and professional. Jason our service advisor was terrific explaining each item that was scheduled. More

by bittiwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 31, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2021

I waited over two hours and a half for a simple oil change that I will schedule for. More

by HopeJamaica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 31, 2021 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 22, 2021

I had a recall remedy done for fuel pump replacement. More

by H. Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recardio Mitchell
Aug 31, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2021

Great and fast service, thank you Denard for knowledge and recommendations More

by stalin.valenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denard
Aug 26, 2021 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

This was my first visit to the AutoNation Thornton Road Service Department, after being referred by my friend, Vicki Callaway and also by my son. The customer service representative, Dennard Addison was ex More

by Evaleen Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Aug 26, 2021 -

AutoNation Toyota Thornton Road responded

Hi Evaleen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 18, 2021

Buen trato. Muy atentos. Este último servicio fue más rápido q el pasado. Espero siga siento así ! More

by jrgn0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

August 18, 2021

Anthony is an Excellent Service Representative. He has year after year exceeded my expectations. Although other shops are cheaper, I consider the service the biggest difference. Thank you More

by heardstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with Anthony! Don't hesitate to call us if you ever need anything. Be safe on the road!

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