AutoNation Toyota Thornton Road - Service Center

NOT a good experience with this dealer. Could not get through to the service department to talk to anybody about the work being done. Once message was left, no return call. When told it was ready, went t through to the service department to talk to anybody about the work being done. Once message was left, no return call. When told it was ready, went to the dealership and had to wait an hour for somebody to get the paperwork ready. Poor customer communication. Then a problem finding the car. Oil change was included in service, but they forgot to put a new windshield reminder sticker, leaving an old one up. More

Service was excellent. the service representative was very helpful and friendly. I will come back for future service of my vehicle. thank you very much. very helpful and friendly. I will come back for future service of my vehicle. thank you very much. More

Good experience, fast service. Easy to make appointments. Friendly service representative. Price could be better, it should not be the most expensive option for a car owner. Friendly service representative. Price could be better, it should not be the most expensive option for a car owner. More

The service team is amazing. Everyone is helpful and friendly. Jason was very professional and helped me understand any and all recommendations for my vehicle without pressuring me to get any of it done friendly. Jason was very professional and helped me understand any and all recommendations for my vehicle without pressuring me to get any of it done in that moment. More

Good job very professional and timely will recommend to anyone anyone More

Excellent Service and my Service Adviser Reinaldo Glen was awesome. I will continue to have my car services there. was awesome. I will continue to have my car services there. More

Busy place, but I learned a long time ago to not trust repairs done if mechanics aren’t Toyota Certified . repairs done if mechanics aren’t Toyota Certified . More

Service department was clean and staff was friendly and professional. Jason our service advisor was terrific explaining each item that was scheduled. professional. Jason our service advisor was terrific explaining each item that was scheduled. More

I waited over two hours and a half for a simple oil change that I will schedule for. change that I will schedule for. More

I had a recall remedy done for fuel pump replacement. More