AutoNation Toyota Thornton Road - Service Center

My wife arrived at 11:20 as scheduled. Oil change and tire rotation. She left Thornton Rd. Toyota at 3:00. 2 hours 40 minutes. Not acceptable for scheduled service. NO I would not recommend this service tire rotation. She left Thornton Rd. Toyota at 3:00. 2 hours 40 minutes. Not acceptable for scheduled service. NO I would not recommend this service center. More

When it comes to service, my Advisor Ricky Taylor is the best. He keeps me informed of my vehicle and the pricing. Very informative and nice. best. He keeps me informed of my vehicle and the pricing. Very informative and nice. More

The service for me was poor! have to wait for 4hrs to do the 15k service change oil. i made an appointment but seems like walk in. i never had a service that took 4hrs for the change oil. very disappointed. the 15k service change oil. i made an appointment but seems like walk in. i never had a service that took 4hrs for the change oil. very disappointed. More

Good service i love the way i was treated nothing negative to said but thank you Toyota.I’m very satisfied .good work thank again. negative to said but thank you Toyota.I’m very satisfied .good work thank again. More

Very bad customer service not telling me established time not telling me Price prior the job done he kept me waiting area for almost 5 hours with out tell me nothing so on...... not telling me Price prior the job done he kept me waiting area for almost 5 hours with out tell me nothing so on...... More

Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job More

Dennard in the service department was wonderful!! I only wish my car would tell me when it’s not going to start!!!! It’s not even 1year old!!!!!!😩 wish my car would tell me when it’s not going to start!!!! It’s not even 1year old!!!!!!😩 More

Service people were courteous and service was completed in a reasonable length of time. However, they failed to reset the computer, so I am still getting the "Maintenance Required Soon" message every time in a reasonable length of time. However, they failed to reset the computer, so I am still getting the "Maintenance Required Soon" message every time I start the truck. I called and asked if I needed to come back in or if someone else like AutoZone could reset it. I was told someone would get back to me with that information. Still waiting for that call. More

Service was absolutely great. Them guys are team players. Wait time wasn’t as long as estimated. I’ll always return my vehicle back at Thornton rd service center Wait time wasn’t as long as estimated. I’ll always return my vehicle back at Thornton rd service center More