AutoNation Toyota Thornton Road - Service Center

I had a positive experience at the dealership. . Terence was very courteous and efficient. He made sure that I had a positive experience. Really appreciate the timeliness of the service department. . Terence was very courteous and efficient. He made sure that I had a positive experience. Really appreciate the timeliness of the service department. More

I had an excellent experience with Terrance when he called me to inform me about an earlier appointment slot. His dedication to his customers is truly remarkable. Not only did he prioritize my needs, b called me to inform me about an earlier appointment slot. His dedication to his customers is truly remarkable. Not only did he prioritize my needs, but I also witnessed him treating other customers with the same care and consideration. Terrance's exceptional customer service and willingness to go above and beyond are qualities we need more of in the service area. More

Denard and Courtney from service is awesome. Highly recommend. Get your vehicle serviced with them. Highly recommend. Get your vehicle serviced with them. More

The staffs at this location are very welcoming. They will go above and beyond. Great service all the time. They will go above and beyond. Great service all the time. More

They were very nice and kept me informed about my car. Everything was done fast. I will definitely use them again. Everything was done fast. I will definitely use them again. More

Good service . Friendly staff. Professional .short wait time. Got an oil change and tire rotation. Friendly staff. Professional .short wait time. Got an oil change and tire rotation. More

He is very kind, and repairs are completed early. I am satisfied; I will be back I am satisfied; I will be back More

I had an appointment on Monday 10/9/23 and requested a ride to work and was told the shuttle wasn’t available and I didn’t even have an advisor I have been coming to this delayer for 10 years. So I had to ride to work and was told the shuttle wasn’t available and I didn’t even have an advisor I have been coming to this delayer for 10 years. So I had to leave I wasted time and gas driving up there and missed time from work More

This was the shortest amount of time I have spent getting my oil changed since they started having the service writers also check people out. my oil changed since they started having the service writers also check people out. More

Clean service center Customer Service Represetative was personable, professional, informative, and listened to the customer. Dennard kept me informed about everything that had to be done with the car as w personable, professional, informative, and listened to the customer. Dennard kept me informed about everything that had to be done with the car as well as delays because of the arrival of parts. He also let me know his off day in case I called and could not get in touch with him. I returned the car for them to check on two of the issues of concern. I waited and was in and out in approximately 3 hours. I have not had any further issues. The Service Representative and the Service overall was Excellent instead of Very Good. More