Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

Sort by
September 04, 2023

My oil change was over $90. Website says $70. Thank you for lying to me. More

by lpmcgowan41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Sep 07, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

August 31, 2023

Really great service Rick was really helpful and polite as well as quick service.Thanks More

by bridgett_gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Aug 31, 2023 -

bridgett_gentry responded

Really impressed with the courteous service of Rick very polite and helpful thank you so much.

August 31, 2023

I've been bringing my wife's Camry to Toyota Thornton Rd. for several years now. And the service team is fantastic with excellent customer service. More

by mike.riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nicely
Report | Print
Sep 04, 2023 -

AutoNation Toyota Thornton Road responded

Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

The service center was very fast and efficient! Thanks Toyota Auto Nation. Customer Service was excellent! More

by Dontae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, John and Victor
Report | Print
Sep 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi Dontae, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!

August 27, 2023

A wonderful customer service, great place, good pricing, good time. Everything is wonderful plus the employers attitude is upstanding. Nice work! More

by Guerra Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nicely
Report | Print
Sep 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi Guerra, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2023

Great customer service received from Joshua D! Also, the wait time was shorter than expected. More

by Kadey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Deshazor
Report | Print
Aug 30, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

I have been going to this dealership for years on and off. I've seen a lot of changes with the employees , especially this visit. Had a very good experience with Service writer Terrance. More

by Ken K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
Report | Print
Aug 26, 2023 -

Ken K responded

I unfortunately have to return with my truck to be looked at again. The problem is still happening at higher speeds of 50+. Still getting pulsating in the braking.

August 20, 2023

AutoNation toyota have the most helpful service workers. They are professional, and complete the work on time. Thank you More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahra , z
Report | Print
Aug 28, 2023 -

AutoNation Toyota Thornton Road responded

Hi Lila, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Very knowledgeable and professional. They don’t pressure you. The service department is very friendly and accommodating. More

by Melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Aug 28, 2023 -

AutoNation Toyota Thornton Road responded

Hi Melvin, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Rick was very professional, friendly, and very good at his job. He is simply the best. More

by Zayanah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Aug 23, 2023 -

AutoNation Toyota Thornton Road responded

Hi Zayanah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
7
8
9
...
69