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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,453 Reviews

2,453 Reviews of AutoNation Toyota Winter Park - Service Center

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September 16, 2022

Service takes too long. They put you in the waiting room and forget about you, even with an appointment More

by Saadyam313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0783 to discuss what we can do to help.

September 16, 2022

Had a 12:00 appointment for an oil change. Waited 20 minutes for a service adviser. Eventually got my car back at 3:20. This was the worst service experience I have ever had anywhere. More

by pbullock53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

Sep 28, 2022 -

pbullock53 responded

The General Manager called and apologized for what I experienced. He offered me a satisfactory resolution and assured me that this will not happen in the future. His actions have convinced me to use this dealership once more. More businesses should have this kind of follow up.

September 15, 2022

Terrible service advisor Jackson Kory. Made me wait for 6 hrs to tell me he couldn't help me. Am not recommending this dealership. More

by Naija
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kory Jackson
Sep 20, 2022 -

AutoNation Toyota Winter Park responded

Hi Naija, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Please call our General Manager at (407) 680-0783 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 15, 2022

What I like is to make an appointment for service and everything goes well and without delay. More

by evantasador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos, David
Sep 18, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 14, 2022

The staff at AutoNation Toyota Winter Park are always right on top on everything. They quickly and efficiently what needs to be done and get it right the first time. Staff is always professional and co More

by mikericker196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrick
Sep 17, 2022 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2022

Service dept was fast and completed the job under an hour as promised. Great job! More

by sweta826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Jimenez
Sep 17, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2022

This is my second vehicle purchased and serviced here and I always recommend this dealer to all of my friends and family in the market. More

by naustin3891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 17, 2022 -

AutoNation Toyota Winter Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

I purchased this vehicle in 2004 and have only used this dealership for maintenance and have received only exceptional service. I only recommend this dealership for my friends that have Toyota vehicles. More

by joan0139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pope
Sep 17, 2022 -

AutoNation Toyota Winter Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

Good price to buy , good service , quick , every time I come always see new improvementvery good custumer service . My time in waiting area seem relax and comfortable More

by Ly vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 17, 2022 -

AutoNation Toyota Winter Park responded

Hi Ly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 13, 2022

Brought in my SUV for an oil change. I had a n appointment for 10.00am and arrive by 9.30am. I return by 12.00 and was told that still not done it will take another 20 minutes. So i went More

by raulpr59
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
You can check
Sep 17, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

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