AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,485 Reviews of AutoNation Toyota Winter Park - Service Center
Had an appointment at 7, arrived at 6:50. Was told my car would be ready within the hour, checked at 8:15 if it was ready and they told me if I didn’t receive text then it wasn’t! At 8:50 I f Was told my car would be ready within the hour, checked at 8:15 if it was ready and they told me if I didn’t receive text then it wasn’t! At 8:50 I finally went up to a supervisor to see if he can go check on my car because at this point I have been here 2 hours. He went to check and came back said “ma’am I’m really sorry we dropped the ball on your car, they couldn’t find the paperwork on your car so that’s why you’ve been waiting for so long. So I asked why didn’t they say that when I asked 40 minutes ago. He couldn’t give me a response, just apologized . I then get in my car and the message that comes up to call dealership for maintenance is still on !! So did they really even do anything ? Maybe just waste my time ! More
The experience purchasing a car there changes each time. Last purchase was easier and quicker than other car purchases. I also get my car serviced hetet, it's convenient and they get the job done, but mak Last purchase was easier and quicker than other car purchases. I also get my car serviced hetet, it's convenient and they get the job done, but make sure you track your own services. They've recommended maintenance that was just done and not needed. More
I have been coming to this Toyota dealership since I purchased my vehicle in 2011 and this visit was the first which was unfavorable. I made an appointment like I always do and when I checked in it coul purchased my vehicle in 2011 and this visit was the first which was unfavorable. I made an appointment like I always do and when I checked in it couldn't be found I showed my email verification but I believe I was treated as a walk-in because my vehicle was never seen on the first day and had to remain overnight. There were two issued found and this was the first time I question the sincerity of the evaluation but proceeded to get the work done. I left my garage door openers in the rental I was given, called several time to try and retrieve them without a single return phone call. Over the times I have come to this service center this time was very unsatisfactory and disappointing. More
Very good service, Wanted to speak to t someone about current lease but everyone was busy taking care of customers, didn't have time to wait. current lease but everyone was busy taking care of customers, didn't have time to wait. More
I had an appointment but still waited over 30 minutes before I was seen. I went in for 12K mile checkup and issues with the navigation display system. Service took 5 hours. before I was seen. I went in for 12K mile checkup and issues with the navigation display system. Service took 5 hours. More
I had a really good experience on the dealership. Mr.Japhet was very courteous and professional. I also would like to mention the courtesy and attention given by the manager Mr. Nick Oliver. I will d Mr.Japhet was very courteous and professional. I also would like to mention the courtesy and attention given by the manager Mr. Nick Oliver. I will definitely continue to do business with you guys. More