AutoNation Toyota Winter Park - Service Center

On my second cat from them and typically quite happy with their service and time spent on services their service and time spent on services More

First of all I was chastised for getting out of my car at drop off. After being checked, or so I thought, I went inside to wait to be called to talk to service people. That’s the way it was done in Dr Myers drop off. After being checked, or so I thought, I went inside to wait to be called to talk to service people. That’s the way it was done in Dr Myers Toyota so I made an assumption. My bad. But they weren’t nice about it. I left for the afternoon from dealer and everytime I tried to call to check on my car I was sent to voice mail with no return phone calls until I complained to front desk no one answered. Then they finally came me back. Turned out my car needed Party so had to leave overnight. No problem. But I was told that the service charge to check my air would be applied to the final fix and when they gave me a total over the phone they said I owed it. $199.00. So I paid it. Because I never saw a service person in person. Never a face to talk to. Just send this dealer is way too busy to care about the customers to care. More

I've never had such poor service at any Toyota. Had a noon appointment for my 25k miles service. Arrived about 10 minutes early to nearly no line. One guy came to get my information and had me pull Had a noon appointment for my 25k miles service. Arrived about 10 minutes early to nearly no line. One guy came to get my information and had me pull forward. Within 5 minutes I was at the front of their covered car line where I waited about 30 minutes and no one came to me. Got out of my car to talk to one of the guys at a desk and asked what was going on, why no one had come to receive my car. He tried to explain that they take appointment before drive-ups, and I told him that I did have an appointment and it was currently half an hour after that scheduled time. He said he would look into it. 5-10 minutes later he came to let me know he told a manager and that manager would come see me or call me in a moment. I explained to him that I had other appointments that day I had to get to and would be leaving in 5 minutes. Shockingly, someone came to check in my car about 2 minutes later. Still haven't heard from the manager... More

The special coupon is always appreciated as a sign of gratitude when times are expensive gratitude when times are expensive More

Excelente servicio, muy atentos y responsables con el mantenimiento de mi vehículo . Son rápidos y cuidadosos , me siento seguro de volver a comprar y recomendarlos mantenimiento de mi vehículo . Son rápidos y cuidadosos , me siento seguro de volver a comprar y recomendarlos More

Everything went according to what they said. It was done in a timely manner as well. Thank you Claudia and John Michalak It was done in a timely manner as well. Thank you Claudia and John Michalak More

Excellent communication via call and text regarding the services needed for my 2013 Venza. I especially liked being able to see an itemized list of recommended services and cost estimate in writing (linked services needed for my 2013 Venza. I especially liked being able to see an itemized list of recommended services and cost estimate in writing (linked in a text message) before approving the work. All of the issues I pointed out about the car at drop off were addressed. More

Great service and great customer service I am always satisfied with the work performed at this dealer satisfied with the work performed at this dealer More

Bought a new 2023 Corolla in June 2023, it's been a great experience. This week was it's first free maintenance visit, in and out in about an hour. experience. This week was it's first free maintenance visit, in and out in about an hour. More

There is an organized and friendly staff with good service and great accommodations in the "waiting" room service and great accommodations in the "waiting" room More