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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,489 Reviews

2,489 Reviews of AutoNation Toyota Winter Park - Service Center

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March 25, 2022

YOU COULD DO BETTER WITH THE SHUTTLE RIDES, I WAITED OVER 1 HR AND WAS STANDING THERE AT THE PICK UP SPOT, THE SHUTTLE WENT TO THE FRONT AND PICKED UP ANOTHER PERSON WHILE 5 OF US STOOD THERE WAITING, 1 GUY More

by RTODARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN SMITH
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

Mar 29, 2022 -

RTODARO responded

ANOTHER ISSUE I HAVE WAS THAT THE TECHNICIAN DID NOT USE A FENSER COVER, I NOW HAVE SMALL SCRATCHES AND OTHER LIQUIDS THAT WOULD HAVE EATEN THE CLEAR COAT IF I DID NOT SEE IT WHEN I GOT HOME AND CLEANED IT OFF, NOT VERY IMPRESSED , ALSO GRASE ON THE DOOR BY THE HANDLE, EVEN THOGH MY XTERRA IS A 2006 IT IS VERY WELL TAKEN CARE OF AND IS VERY CLEAN AND WAXED, AS A MATTER OF FACT IT WAS DETAILED THE DAY BEFORE I DROPPED IT OFF AND YOU GUYS RAN IT THROUGH YOUR WASH SYSTEM WHICH ANGERED ME. BEN SMITH IS A GREAT GUY AND I HAVE BEEN DEALING WITH HIM FOR OVER 10 YRS BUT YOUR TECHS NEED TO BE MORE CAREFUL WITH OTHER PEOPLES CARS

March 25, 2022

I was taken in for service promptly and service person was polite and knowledgeable. My only complaint was the time it took to get the tires rotated. I did not need an oil change. I got there on time for More

by hesteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Chacon
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for bringing this matter to our attention. If you ever need help, just give us a call. Happy motoring!

March 25, 2022

Service advisor provided very good and prompt service and was informative re issues. Was not pleased with the quick and sloppy vehicle wash...why bother??!! One long surface scratch on tailgate which I had More

by lindakissmaybury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Jackson & Raul
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 24, 2022

Cobraron por la rotación de gomas y no se realizó. No confío en este dealer More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hola Luis, gracias por traer este asunto a nuestra atención. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (407) 680-0783. Esperamos saber de usted.

March 24, 2022

Everyone is polite and courteous. Took longer than expected for an oil filter change Sunday but overall ok More

by dorry_Pr65
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 28, 2022 -

AutoNation Toyota Winter Park responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 24, 2022

I don’t have a appointment . They take me in . Great sẻvice , Staff friendly , in & out less than 1 hour More

by letrucnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not remember their name
Mar 28, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 24, 2022

I have complete confidence in this team. .. courteous, respectful and always give me a head's up on preventive maintenance to help plan my future visits. Corey Pope is the best!!!! More

by kyod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Pope
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

Very good. There are great people working in sales and services. I would recommend for sure. More

by Marcel Pires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hello Marcel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

Realizaron mi primer servicio de manera rapida y eficiente. El trato fue amable y respetuoso además, me explicaron con detalles lo que se le realizó al vehículo. More

by dmartoral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Coffee
Mar 30, 2022 -

AutoNation Toyota Winter Park responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

March 24, 2022

Clean timely thorough. Eddie Ramos has always been professional and courteous. Any work I have had done at Auto Nation Toyota has been of very good quality More

by Mwalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ramos
Mar 29, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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