Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,446 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,446 Reviews of AutoNation Toyota Winter Park - Service Center
Sort by
August 17, 2021
Clean dealership, excellent service. I received immediate answer to my appointment request. I had to leave the vehicle to be serviced. The Courtesy Service of being taken home and picked up after service to answer to my appointment request. I had to leave the vehicle to be serviced. The Courtesy Service of being taken home and picked up after service to the vehicle was completed was outstanding. More
by dfnealy
Employees Worked With
Jason Rubel
August 17, 2021
Excellent was service, as usual. I did not have to wait to be taken home. Gerry called to say car was ready and he would have me picked up. I was picked up shortly after getting that call. to be taken home. Gerry called to say car was ready and he would have me picked up. I was picked up shortly after getting that call. More
by ftegnazian
Employees Worked With
Gerry Zarsadias
August 17, 2021
I have been having my cars serviced at this dealership for many years. All personnel have been very considerate and take their time to make you feel comfortable. I want to single out Nick who has been my for many years. All personnel have been very considerate and take their time to make you feel comfortable. I want to single out Nick who has been my go-to man over the years. I appreciate the help and consideration he has provided me. More
by rpaugh6
Employees Worked With
Nike Ricigliano, Henry Modaresi, Stewart Burzee
August 16, 2021
Was disappointed had to go several times for a rear noise in back the last several months ..finally figured out that it was the axcel the was defective. However on my last visit for that issue I asked a in back the last several months ..finally figured out that it was the axcel the was defective. However on my last visit for that issue I asked about getting the last service completed since it was coming up anyway . Toyota service obliged and said that would not be a problem. When I picked up my truck the oil levels and tires had not been touched . But I accepted and thought it was just mistaken or maybe off with my thinking . Fast forward to this Saturday I brought my truck in for alignment as the front right tires had more tread wear than all other tires and thought something was off. Well come to find out there was an issue and my truck was out of alignment. I paid for tires rotation and aligment , prior to bringing my truck in I marked all 4 tires not one was rotated. I was a little taken back because when I was up at the cashier office the service writer gave me all confidence that everything was check alignment was off and taken care of and tires were rotated and was sure of it . Given benefit of the doubt I was happy got in my truck and left ... it was a mistake. I got down the street maybe a half mile away to grab something to eat when I took a quick glance down I noticed not one tire had been rotated. I guess I just don't understand and literally blew my mind . A little frustrated I went back the dealership was apologetic and said they were mistaken and that I was correct it had not been done and was a miscommunication with the service tech. So my appointment was at 7:30 am and left the first time at 8:15... arrived back at dealership to complain and fix the issue roughly 8:35.. I did not leave the dealership until almost 11 am. So I'm wondering if my truck was even service correctly back in April when I originally questioned some stuff . I guess what I'm trying to say is I really thought highly of the dealership and service prior ... now I realize I will need to check behind the work so I know it was actually completed and serviced. I will no longer be understanding and just accept someone telling me service was complete and very confident and went in to detail how it was complete. Just to turn around and say it was a miscommunication when confronted. Maybe it's not saying much and maybe you probably don't care of my opinion.. but really disappointed. More
by Dustin.wheeler
Employees Worked With
Not listed
August 16, 2021
Quick Accurate Easy to schedule .Good hours to accommodate a busy life style. Never had to go back for same thing. They seem to always have the parts. And fast to complete the repairs. accommodate a busy life style. Never had to go back for same thing. They seem to always have the parts. And fast to complete the repairs. More
by zoo123
Employees Worked With
Christian
