AutoNation Toyota Winter Park - Service Center

My only complaint is that I was very focused on price and was promised a price-matching of any other service price or coupons that I could find. (Which I appreciate.) However, I also wanted all my prices a was promised a price-matching of any other service price or coupons that I could find. (Which I appreciate.) However, I also wanted all my prices as "out the door" amounts. So after I spent a lot of time talking about prices and then signed an agreement that I would pay approximately $550 for all the work I was having done, I was pretty disappointed to see that my total came to over $610. It was explained to me that that total included shop fees and taxes that couldn't be removed. Fine. But why wasn't that total given to me UP FRONT when I was consistently asking for my out the door prices?!? Especially considering that the prices that were being matched by Toyota's service department were other service providers out the door prices, not prices that they would then add on fees/taxes to. So did I even save any money? Everyone was very friendly and accommodating and I'm sure we could have reached an agreement on price but I feel like the way it was handled was misleading. More

Jason was very helpful, kind, and asked several times if he could do anything else to help me. I enjoyed the free hot tea. I had 2 bags of hot popcorn. Thank you. he could do anything else to help me. I enjoyed the free hot tea. I had 2 bags of hot popcorn. Thank you. More

My experience with Mr Peters and Mr Rubel over the years have been exceptional they both have been extremely courteous and helpful in many ways, and they obviously are very efficient at what they do. It is have been exceptional they both have been extremely courteous and helpful in many ways, and they obviously are very efficient at what they do. It is always a pleasure having to deal with these two Gentlemen. More

I called Juan Mancayo and set an appointment for window tinting after some phone tag I was able to set appointment at 1PM. I brought the vehicle in with my wife and mentioned to Juan Mancayo that the 2010 tinting after some phone tag I was able to set appointment at 1PM. I brought the vehicle in with my wife and mentioned to Juan Mancayo that the 2010 Toyota 4Runner was washed but not waxed prior to delivery,so he put on the work order for the vehicle to be tinted and WAXED.When the job was finished he told me BOTH the tinting and waxing of the vehicle were done as explained on the receipt I got. I took delivery of the vehicle and left. The following day I inspected the work which was done and noticed the tint was put on well (I paid 205 incl tax for this) the wax however was not applied.Just to verify I took the vehicle to a professorial car wash and they confirmed my suspicion THE VEHICLE WAS NOT WAXED!!! I think the fact that Juan lied about this is distasteful for a big dealer as Courtesy Toyota division of Autonation founded by Wayne Huizenga. I have paid $1500 for the supplemental insurance for interior and exterior,so if something were to happen it is covered,problem in this case is that when you bring in the vehicle and request service you are told it was done,where in reality it was not. I have subsequently waxed the vehicle myself with Teflon wax and the difference is notable.I am disappointed with this event and unfortunately cannot recommend this sector of the dealership. More

Jason is very pleasant man he take care of my truck service very professional , like the Toyota , movies popcorn and everyone very friendly thank you . service very professional , like the Toyota , movies popcorn and everyone very friendly thank you . More

Jason Rubel is always courteous and professional every time I come in to have my car services. I have never had my car serviced anywhere else. time I come in to have my car services. I have never had my car serviced anywhere else. More

Jason was knowledgable, friendly and courtious. He explained the services needed and recommended in a way that I could understand. He showed a willingness to work with me. I will highly recommend bo explained the services needed and recommended in a way that I could understand. He showed a willingness to work with me. I will highly recommend both Jason and Courtesy Toyota to all my friends. More

This is the very best dealership I have ever dealt with. After purchasing my third vehicle from them I moved to the far end of Longwood. It would be much easier for me to use a different dealership for my s After purchasing my third vehicle from them I moved to the far end of Longwood. It would be much easier for me to use a different dealership for my service, but I wouldn't even think of it. Jason Rubel is my service mng. and he provides me with the most excellent service (prompt, courteous, knowledgeble, accessible). I love my car and love this dealership. More

I've now had my 2010 Prius about 2 years. It has been an outstanding and economical vehicle. The service experience at Courtesy Toyota has been exemplary. My service advisor, Jason Rubel, is a professiona outstanding and economical vehicle. The service experience at Courtesy Toyota has been exemplary. My service advisor, Jason Rubel, is a professional. The minor problems I have had have been fully addressed and resolved because of Jason Rubel's tenacity and desire to provide outstanding customer service. I can always count on him to attend to a concern promptly and fix it. Though I have another Toyota dealership just a few miles from my house, I wouldn't consider buying from anywhere else but Courtesy Toyota. Jason Rubel and his Service Director, Stewart Burzee, are totally committed to customer satisfaction. Courtesy Toyota and its team have my highest endorsement and loyalty. More

The person who did my car's servicing was very friendly and explained everything well. The waiting area was really nice and had lots of comfortable seating. and explained everything well. The waiting area was really nice and had lots of comfortable seating. More