AutoNation Toyota Winter Park - Service Center

Jason was VERY helpful overall. The only thing that might have not been "perfect" about this particular "car repair" experience was that it took quite a while to find out what was wrong with my car. When we have not been "perfect" about this particular "car repair" experience was that it took quite a while to find out what was wrong with my car. When we finally found out (that same day - Tuesday), we unfortunately had to wait two days as my Rep (Jason) was off the next day as was his mechanic, so we had to wait until the day after that (Thursday) to get the job finalized. I wished I had known earlier that first day because I would have rented a car and not cancelled my evening class that day. I did rent a car the following day and was able to go and teach. I do have to say that Jason was wonderful in accepting a coupon I had just received in the mail the very same day I dropped off the car but which I did not bring in WITH the car (because the mail had not been delivered at that point in the morning). The coupon really helped since it is summer and during the summer I don't teach full time and car repairs can become a financial hardship. I still had to use a credit card. :-) Thank you for all the help received. More

Ozzie Perez was very helpful,having recently moved to florida from another state i needed a 2 year service job on my truck, ozzie was very nice going over what needed to be serviced,after going through t florida from another state i needed a 2 year service job on my truck, ozzie was very nice going over what needed to be serviced,after going through the checklist, he brought me to the waiting room and showed me the services that were available, told me how long the job would take,when my truck was ready he came to get me, brought me to the cashier, he had my truck ready to go parked near the door & i was on my way. Nice job Ozzie !!! More

My visit was for a 5000 mile service.I have no complaints.Visited the parts Dept and the representative took care of my request in a satisfactory manner complaints.Visited the parts Dept and the representative took care of my request in a satisfactory manner More

When I made my initial call to the 1800 number, the lady was very efficient. I was able to set the appointment at my convenience. When I arrived Jason Rubel was there to greet me, looked over the car, a was very efficient. I was able to set the appointment at my convenience. When I arrived Jason Rubel was there to greet me, looked over the car, and asked if I had any concerns, other than the fact I was there for the normal service call. He explained the benefits of using Pennzoil, then gave me clear directions to go on line for the warranty. I thought that I would need a ride to work -- but learned the car would be ready sooner than I expected... The car would be ready pretty much the same time the ride would be available. The wait was not long. I watched TV, and drank coffee. Jason brought the AC Filter and suggested it be changed. He also said my tires were fine, but they have been on the car for 4 years, and to keep a check on them. He gave me 3 options of tires to choose from for the future, with the price of the tires, balancing them etc. He explained the car needed AC Refresher and a valve replacement. He was thorough, and I appreciate that. I plan to keep this car for a very long time with Jason as the machanic. :) By the way.... the soap in the restroom has a nice fregrance... More

Jason explained my options in a way that felt thorough, but not shmoozy. He was not talking down to me or trying to sell me anything I didn't need. He earned my trust quickly, kept me updated on the progre but not shmoozy. He was not talking down to me or trying to sell me anything I didn't need. He earned my trust quickly, kept me updated on the progress of my vehicle, and got me out in time for work. That's everything I'm looking for when I take care of my automobile. More

I would recommend this dealer to anyone they had so many diffrent things to keep me and my child occupied during out wait. loved the movie room with the popcorn, then the play area for my little guy with a diffrent things to keep me and my child occupied during out wait. loved the movie room with the popcorn, then the play area for my little guy with a cat in the hat movie, then i also got a chance to view some new cars that im interested in purchasing in the near future oh and they also have a cafe that was excellent drinks and food. Thank you so much! More

Jason Rubel is the reason I come back to the dealership for purchase. I started going there because this is the dealership where I purchased my car but Jason is the reason I come back. I trust him. He has for purchase. I started going there because this is the dealership where I purchased my car but Jason is the reason I come back. I trust him. He has never led me wrong. More

Jason is an excellent advisor. He is very professional, courteous, knowledgeable & friendly. He satisfied all of my questions & concerns by thoroughly explaining the work that needed to be done & why. Jaso courteous, knowledgeable & friendly. He satisfied all of my questions & concerns by thoroughly explaining the work that needed to be done & why. Jason is the reason I will continue to service my car at your dealership. He is an asset to your company. More

The only bad side was my wife came in expecting to only be there long enough for an oil change. It was discovered the water pump had a leak and the brakes needed work so she wound up waiting about 6 hours be there long enough for an oil change. It was discovered the water pump had a leak and the brakes needed work so she wound up waiting about 6 hours + for the repairs to be completed. You took her to fountain square mall and brought her back. Thanks for making it a little less painful for her. More

Excellent customer service. Jason was friendly, knowledgeable and kept me informed throughout the process. I felt confident about the work being done. Time and payment was as promised. I will defin knowledgeable and kept me informed throughout the process. I felt confident about the work being done. Time and payment was as promised. I will definitely return. More