AutoNation Toyota Winter Park - Service Center

This is my second opinion. in the first i rate service BAD!,but when service manager STEWART take over my problem,everythink change end I can give ''courtesy toyota'' all''5'' customer service-change 18 BAD!,but when service manager STEWART take over my problem,everythink change end I can give ''courtesy toyota'' all''5'' customer service-change 180deg quality of work-thy show me what problem was(mice chew wires!)they repair-not change to save my money! friendlines-talkin with Stevart was pure pleasure experience-very high price-fraction what other repair shop can charge! they even vacum,and wash my Tundra! One thing AUTONATION supose change is:LIFETIME GUARANTEE FOR EVERY NEW VECHCLE - TO: LIFETIME GUARANTEE FOR POWERTRAIN.,but this-I gues have nothing with Courtesy Toyota Subiect for AUTONATION More

I called the dealership to inquire about a diagnostic checkup due to the engine light being lit. Andrew took the call and was very friendly and professional over the phone. He offered a complimentary dia checkup due to the engine light being lit. Andrew took the call and was very friendly and professional over the phone. He offered a complimentary diagnostic checkup and offered to schedule me an appointment or take care of me as a walk-in. I canceled an existing appointment with another center and brought my car to Courtesy Toyota Winter Park. The staff was very hepful from the moment I pulled in. Andrew came out to greet me, provided a general time for completion and directed me to their waiting area which included a lounge like environment, cafe, theatre, gaming area for children, and who knows what else. The diognostic checkup took longer than expected and the news to follow bleek. The check engine light was the least of my troubles, the thorough inspection provided by the technician identified critical repairs needed which I was shown including a split drive belt among other things. On my budget, I thought I would have to walk away but Andrew and I reviewed the recommended services, identified the critical repairs needed, and negociated a price that I could afford for these repairs. I was provided a rental car free of charge while they repaired my vehicle. They even went as far as repairing a couple small items that were not on the list such as the dashboard light and water line. I an beyond pleased with the quality of service receieved from the staff, Andrew was wonderful, the rental car agent was very pleasant and the technician who repaired my car did an awesome job. I now have a place to take my car that I trust will do right by me. More

Jason always is very friendly and helpful. The service dept handles my service needs efficiently. The waiting area is convenient and I appreciate the free Wi-Fi. dept handles my service needs efficiently. The waiting area is convenient and I appreciate the free Wi-Fi. More

The dealership provides great service and has great people working there. I have always enjoyed bringing my vehicle there for service since it is always done right the first time. Ben Smith is a grea people working there. I have always enjoyed bringing my vehicle there for service since it is always done right the first time. Ben Smith is a great service writer and pays attention to what you want to have done and makes sure it happens. More

Excellent service. Jason always goes the extra mile. It is always nice to see a familiar face when gettin my car serviced. Keep up the good work! is always nice to see a familiar face when gettin my car serviced. Keep up the good work! More

I appreciated the service I received. It was professional and curtious. Gerry kept me informed and that was helpful. I did not feel like I was just waiting there unattended. professional and curtious. Gerry kept me informed and that was helpful. I did not feel like I was just waiting there unattended. More

We have purchased two vehicles from this dealer and have had both serviced. We are very satisfied and will continue to visit as needed for maintenance. had both serviced. We are very satisfied and will continue to visit as needed for maintenance. More

Each time I visit Courtesy Toyota for my regular service, I am greeted and helped by Joe Fortier. He is knowledgeable, efficient, honest, and practical. I respect his integrity and professionalism, and he is I am greeted and helped by Joe Fortier. He is knowledgeable, efficient, honest, and practical. I respect his integrity and professionalism, and he is the reason I continue to come back time and again to service my car at Courtesy Toyota. More

Joe Fortier is the reason I continue to service my Toyota Avalon at this dealership. His service is prompt, courteous, and professional. I've referred Joe to my family and friends. Avalon at this dealership. His service is prompt, courteous, and professional. I've referred Joe to my family and friends. More

I am really satisfied with the service I had with this I am really satisfied with the service I had with this dealership and highly recommend this to my families and friends. Great Job Toyota Courtesy! I am really satisfied with the service I had with this dealership and highly recommend this to my families and friends. Great Job Toyota Courtesy! More