AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,432 Reviews of AutoNation Toyota Winter Park - Service Center
Took my car quickly, for a checkup, they found $1000 worth of service to do, got it back 3 hours later - they were nice and professional and the accommodations while waiting we’re comfortable worth of service to do, got it back 3 hours later - they were nice and professional and the accommodations while waiting we’re comfortable More
Everything was good. Only thing I would recommend to improve is the line and check in process on a busy day. I made an appointment at 9:00 AM and was able to check in 45 Only thing I would recommend to improve is the line and check in process on a busy day. I made an appointment at 9:00 AM and was able to check in 45 minutes later. More
The service advisor. was unprofessional. I had prepaid service. He claimed since it was Saturday he couldn't pull anything up about my car. Amazing other Toyota dealers was unprofessional. I had prepaid service. He claimed since it was Saturday he couldn't pull anything up about my car. Amazing other Toyota dealerships had no problem on a Saturday. He was ready for me to just take the car & leave. I told him it needed service. I had just move to Fla, from AZ. Finally he took the car back to service department. A little while later he came & presented me with a list of what was recommended. I did agree to the items. Then he came back & asked when had an alignment been done. I told him in May & I was not doing another one His other problem was he kept talking to my son first after being told several times that my son had only driven me to your dealership since I am new to Florida & still learning my way. He was told more than once that I owned the car & would be making all the decisions. He still always addressed my son first. I felt like he thought of me as just a little old lady. When he called me earlier in the week I had to repeat the VIN # several times. I was not sure why he hadn't checked the vin # before we got there on Saturday morning. He really seemed distracted every time we had any interaction with him. He really did not seem to have any interest in his job. The mechanics I am assuming did their job well, but I will not be using David anymore as my service advisor. The young man at the checkout counter where I paid my bill was very professional & pleasant. Just so you know my grandson is purchasing a new Corolla from your dealership. Thanks for listening More
Excelente, amabilidad, confort, calidad de servicio, personal calificado, tecnología, instalaciones apropiadas para la comodidad de los clientes personal calificado, tecnología, instalaciones apropiadas para la comodidad de los clientes More
The staff has been of great help in maintaining my old car and doing what they can to find discounts for the process. When I've needed shuttles they've often been quick to organize. Haven't always had the car and doing what they can to find discounts for the process. When I've needed shuttles they've often been quick to organize. Haven't always had the best communication with the group but otherwise it's a place I trust well. More